Struggling with one-way audio? Can't stop calls from failing entirely? Before you start troubleshooting, check out Teraquant's latest blog post.

BOULDER, Colo. - July 14, 2022 - PRLog -- Teraquant announced today the publication of the latest post on their "No Fluff" blog: Understanding Media in SIP Session Description Protocol (SDP). A roughly nine-minute read, this guide was written with your busy schedule in mind.

When a SIP network has issues with one-way audio or experiences calls that fail entirely, time is of the essence. The longer it takes to fix the root of the problem, the more it's going to cost the company. Without the ability to make outgoing calls or accept incoming calls, operations are essentially stalled.

Put another way, you don't have time to browse dozens of articles on SIP SDP errors to find a solution. Thankfully, you may be able to find everything you need on Teraquant's blog. The guide opens with a detailed description of codec negotiation and then dives into troubleshooting all the most common issues. There's also a handy FAQ section at the end of the post, so you don't have to search elsewhere if you've got a question.

What Do You Need for SIP SDP to Work?

Session description protocol is a protocol used within a SIP message. For SIP SDP to facilitate successful multimedia communications, the two endpoints must agree on which codec to use for the correspondence in question. If the endpoints fail to negotiate on a common, shared codec, the audio and/or video will not go through.

How Do You Locate the Source of a Failure Over a VoIP Network?

Identifying and isolating communication problems within minutes is possible—if you understand session description protocol and have the right monitoring tools. Everyone who does business over a VoIP network should consider investing in an operations monitor, which collects packet information between any pair of devices on the network in real-time. With such a device, you can reduce the time it takes to troubleshoot from a few hours to a few minutes, mitigating considerable downtime in the process.

About Teraquant

Operating out of Boulder, CO, Teraquant is a Unified Communications & Smart Edge technology company. Backed by decades of experience—each of our consultants averages 30 years in the IT field—we assist with everything from initial network design to ongoing voice quality monitoring. By letting us optimize your communications network, you and your clients can count on reliability, clarity, security, and compliance. We also promise reasonable rates for uniformed IT equipment without compromising quality. Check out our website to learn more about the solutions we offer to mitigate issues like one-way audio.

Contact
Richard Jobson
***@teraquant.com
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