CHICAGO, June 12, 2024 (GLOBE NEWSWIRE) -- TransUnion’s (NYSE: TRU) newly released Q2 2024 Consumer Pulse study found that consumer concerns about inflation and interest rates reached their highest levels in two years. Despite these concerns, they come as 55% of Americans remain optimistic about their household finances over the next year – the same percentage observed in Q2 2022 and similar to a 57% reading in Q2 2023. This optimism appears to be, in large part, driven by confidence in a stable employment situation and continued wage increases.

When ranking their top three concerns affecting household finances for the next six months, the study found marked increases in concerns about inflation for everyday goods like groceries and gas (up 5 percentage points to 84%) and interest rates (up 5 percentage points to 46%) from one year ago. The newest Consumer Pulse study is based on a survey of 3,000 American adults that ran between April 29 and May 8, 2024.

“Consumers are facing distinct challenges when taking into account today’s high inflation and interest rate environment. From filling up a tank of gas to making a rental payment to buying groceries, most consumers are paying more today for everyday expenses than they ever have. And if they’re using a credit card to make these purchases, their interest rates are at much higher levels, so costs also are rising for those consumers carrying a balance,” said Charlie Wise, senior vice president and head of global research and consulting at TransUnion. “Despite these challenges, the majority of consumers remain optimistic about their finances. With low unemployment and healthy wage gains, consumers continue to feel good about their future prospects – with the youngest generations leading the way.”

Youngest Generations Most Optimistic About their Finances; Inflation Top Concern Across the Board

Diving deeper into inflation concerns
One of the clearest data points from the Consumer Pulse study is that inflation is by far the greatest challenge facing consumers. Half of all respondents (50%) said inflation is their No. 1 concern, with the next highest worry being housing prices (rent or mortgage) – chosen by 13% of respondents.

The study points to a widening gap between those who say their household incomes are keeping up with inflation versus those who say their incomes are not keeping up. In Q2 2024, 48% of consumers said their incomes were not keeping up with inflation – up from 46% in Q2 2023. At the same time, just 31% agreed or strongly agreed that their incomes were keeping up with inflation – down from 33% one year earlier.

Why is inflation such an issue? Consumers pointed to a number of areas where rising prices are of particular concern, including groceries (84%), gasoline for cars (66%) and utilities (55%). The largest quarterly increases in rising price concerns between Q1 and Q2 2024: gasoline for cars (up 11 percentage points) and dining out, take out and meal delivery (up 7 percentage points).

“As the cost of living continues to increase, we are seeing clear behavioral changes, with those being ‘inflation concerned’ more likely to cut back on discretionary spending and cancel subscriptions or memberships, while also being more likely to turn to credit cards to help them through these challenging times,” said Wise.

Impact on credit demand and usage
Turning to credit during times of elevated inflation and high interest sets up an interesting dynamic. Some consumers are in need of more credit to manage their growing expenses, but high interest rates could potentially add more to their debt burdens if they do not pay off their credit products in a timely manner.

The Consumer Pulse study shows that in this dynamic, consumers’ appetite for new credit is winning. Of the 31% of consumers in Q2 2024 who said they plan on applying for new credit or refinancing existing credit within the next year, 59% said they’ll apply for new credit cards in that time period, up from 53% in Q2 2023. As of Q1 2024, consumers hold more than 543 million credit cards – by far the most popular credit product.

The increased interest in credit cards comes at the same time more consumers are worried about high interest rates. Nearly two in three consumers (65%) said rising interest rates will moderately or highly impact whether or not they apply for credit in the next 12 months. As well, the percentage of consumers who said they planned to apply for a mortgage, home equity line or personal loan – credit products that are highly sensitive to interest rates – have all dropped materially from prior year levels.

The youngest generations are the most concerned by rising interest rates as it relates to new credit products: 80% of Gen Z and 77% of Millennials said rising interest rates will moderately or highly impact whether or not they apply for credit in the next 12 months. The impact is not as significant for older generations – Gen X at 67% and Baby Boomers at 41%.

“When historians look back at this time years from now, it will be clear to them that the dynamics at play in the current credit market are a direct reflection of the inflationary and high interest rate pressures consumers face today. In our view, the far majority of consumers are meeting the challenges they face today – aided by a strong employment picture. What portends for the remainder of 2024 and into 2025 will likely be dictated by three things: the employment situation, interest rates and inflation,” concluded Wise.

For more information about the Consumer Pulse study, please click here. To learn more about inflation and its impact on credit, click here.

About TransUnion (NYSE: TRU)

TransUnion is a global information and insights company with over 13,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru™ picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good^® — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world.

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