The "Medical Devices: Developing Effective Post Market Surveillance and Complaint Handling Systems" training has been added to ResearchAndMarkets.com's offering.

What are U.S. FDA CGMP expectations/requirements for Post Market Surveillance and Complaint Handling?

This formal post-market surveillance is the active, systematic, scientifically valid collection, analysis, and interpretation of data or other information about a marketed device. A more generalized "post market surveillance"/complaint handling is also a requirement under the device CGMPs, 21 CFR 820, -.100 - CAPA, and -.198 - Complaints. Data collected under post-market surveillance helps to address important public health questions on the safety and effectiveness of a device, often resulting in improvements in device design and manufacture. Similar requirements exist in the EU's MDR, as part of the final "Clinical Phase".

Why Should You Attend

Global companies must meet US FDA 21 CFR 820 (The QSR) requirements in order to sell such devices in the US, no matter where they are manufactured. These companies must pass FDA compliance inspections (audits) to 21 CFR 820. One of the key components of these device CGMPs is addressing post-market use issues and complaints/CAPA. The FDA expects companies to have effective programs in place to capture post-market problems/non-conformances, react to minimize risk to users/patients, and use such data for product improvement.

With certain devices, the FDA mandates such controls. How does failure to comply result in adulterated products, 483 Observations, Warning Letters, and worse. What are the key components of a CGMP-compliant post-market surveillance and complaint-handling system? Where does Medical Device Reporting/Adverse Events fit into such a system? This two-day seminar will provide suggested and mandated approaches, and the answers to these and other related questions.

12.0 RAC CREDITS

RAPS - This course has been pre-approved by RAPS as eligible for up to 12 credits towards a participant's RAC recertification upon full completion.

Who Should Attend:

• Senior management
• Regulatory Affairs
• Quality Assurance
• Production
• R&D and Engineering
• All personnel involved in the U.S. FDA-regulated medical device development, manufacture, and post market activities. Especially those involved in new medical device/combination product development, non-conformances and field problems/complaints, line extensions, and incremental product improvements; having to evaluate those changes in light of the DHF/CGMPs, and then document these actions in harmony with the regulations.

Key Topics Covered:

Day 1:

08:00 AM MT (10:00 AM ET) Introduction (personal/course information)

08:20 AM MT (10:20 AM ET) Session 1 - US FD&C Act Section 522 and 21 CFR 822

• "Post-market Surveillance under Section 522 of the Federal Food, Drug, and Cosmetic Act", Guidance, dated October 2022
• 21 CFR 822 - Implementing Sec. 522 of the FD&C Act - The Law/Requirements - Class II and III Devices

09:40 AM MT (11:40 AM ET) Break/Q&A

10:00 AM MT (12:00 Noon ET) Session 2 -- US FDA's Post Approval Studies (PAS) Requirements

• PAS Requirements and PMAs
• PAS Orders
• PAS Protocols
• Interim and Final PAS Reports
• Report Evaluations

11:15 AM MT ( 01:15 PM ET) Break/Q&A

11:35 AM MT (01:35 PM ET) Session 3 -- FDA's Voluntary Summary Malfunction Reports

• Medical Device Reporting/Adverse Events (MDRs)
• The Voluntary Summary Malfunction Reports

12:35 PM MT (02:35 PM ET) Session 4 -- CAPA/Trending

• Internal "Complaints" - NCMRs, OOS'
• External Complaint Handling
• CAPA Documentation
• CAPA Trending

01:45 PM MT (03:45 PM ET) Q&A

02:00 PM MT (04:00 PM ET) End, Day 1

Day 2:

08:00 AM MT (10:00 AM ET) Review of Day 1 - Key Points

08:20 AM MT (10:20 AM ET) Session 5 - Failure Investigation, Root Cause Analysis

• Failure Investigation Tools
• Root Cause Analysis - Methods and Tools
• Communication
• Reports
• CAPA Trending

09:30 AM MT (11:30 AM ET) Break/Q&A

09:50 AM MT (11:50 AM ET) Session 6 - Risk Management and Human Factors

• Patient Hazard/Risk Management per ISO 14971:2019
• QMS/System Level
• File/Review (Benefit/Risk)
• Narrative/Descriptive Information
• Hazards, FTA, D-, P-, U-FME[C]A + Normal
• FDA Use/Human Factors Requirements
• Use Engineering Process - 9 stages - IEC 62366-1

11:00 AM MT (01:00 PM ET) Session 7 - Cybersecurity, Especially Post-Market

• Cybersecurity Requirements
• Threat Modelling .
• Post-Market Cybersecurity

12:30 PM MT (02:30 PM ET) Break/Q&A

12:50 PM MT (02:50 PM ET) Session 8 - Project Management Tools (slides)

• Gantt Chart
• CPM Network Diagram
• PERT Network Diagram
• Post-Market Surveillance Usage

01:40 PM MT (03:30 PM ET) Review/Conclusion; Q&A

02:00 PM MT (04:00 PM ET) End, Day 2

Speakers:

John E. Lincoln

Principal Consultant

J. E. Lincoln and Associates LLC

John E. Lincoln is principal of J. E. Lincoln and Associates LLC, a consulting company, with over 33 years' experience in U.S. FDA-regulated industries and 20 years as a full-time consultant. He has worked with companies from start-up to Fortune 100, in the U.S., Mexico, Canada, France, Germany, Sweden, China and Taiwan.

He specializes in quality assurance, regulatory affairs, QMS problem remediation and FDA responses, new / changed product 510(k)s, process/ product/ equipment including QMS and so+E6ftware validations, ISO 14971 product risk management files / reports, design control / design history files, and technical files. He's held positions in manufacturing engineering, QA, QAE, regulatory affairs, to the level of director and VP (R&D). In addition, Mr. Lincoln has prior experience in military, government, electronics, and aerospace. He has published numerous articles in peer reviewed journals, conducted workshops and webinars worldwide on CGMP subjects. He is a graduate of UCLA.

For more information about this training visit https://www.researchandmarkets.com/r/et1zjf

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