Company awarded in technology, human resources, customer service, and product categories

N-able, Inc. (NYSE: NABL), the solutions partner helping IT services providers deliver security, backup, and remote monitoring and management services, today announced it received Stevie^® honors across four separate categories of the 20th annual American Business Awards^® for business excellence.

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N-able honored with 4 Stevie Awards (Graphic: Business Wire)

The awards include a gold award for IT Department of the Year, silver awards for Human Resources Executive of the Year and Customer Service Department of the Year, and a bronze award for Achievement in Product Innovation for the N-able^® Backup solution (now Cove Data Protection^™).

“Empowering our customers, employees, and communities is one of our guiding principles,” said John Pagliuca, CEO, N-able. “2021 was a transformative year for N-able and we appreciate this recognition as a reflection of our commitment to excellence in delivering the highest levels of partner and employee experience through our people, products, and services.”

N-able’s gold award for IT Department of the Year was received for the IT department’s ability to spin off, revamp and rebuild a whole IT infrastructure for a brand-new public company and be fully operational within an impressive timeline of only 10 months.

The silver award for HR Executive of the Year recognizes the achievements of Kathleen Pai, chief people officer at N-able. When the opportunity arose to fundamentally change the culture at N-able during its spin-off, her leadership in creating a new culture and environment at N-able through employee engagement opportunities, career building programs, and diversity initiatives, enabled employees to feel a renewed sense of inclusion and support across departments globally.

N-able’s silver award for Customer Service Team of the Year came in recognition of N-able’s Partner Success Management team. Based on feedback from partners requesting that N-able provide more personalized support, a formalized Partner Success Management (PSM) team was created to address individual partner needs and requests. Since implementing the PSM program, the team has grown to over 90 people and customer retention is up from 84% in Q2 2021 to 89% exiting the year.

The bronze Stevie award for Achievement in Product Innovation underscores N-able’s commitment to helping partners protect and recover data. N-able Backup (now Cove Data Protection) was built cloud-first, speeding up backups and recovery, storing them off-site, out of the reach of ransomware, and eliminating the need for continual increases in data storage investment.

“My score is 9 for the Information Technology Department of the year category. N-able has done phenomenal work in a short span while separating from SolarWinds to become an independent company called N-able. Their execution of such large-scale projects in challenging times when they faced a resource crunch is commendable. Moreover, they have harnessed the best industry practices in building and integrating apps to cloud as well as building a scalable infrastructure,” commented an anonymous judge from the judging panel for the IT Department of the Year category.

The Stevie American Business Awards are the premier business awards program in the U.S. More than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories. More than 230 professionals worldwide participated in the judging process to select this year’s Stevie Award winners.

The awards will be presented to winners at a gala ceremony at the Marriott Marquis Hotel in New York on Monday, June 13.

“We are so pleased that we will be able to stage our first ABA awards banquet since 2019 and to celebrate, in person, the achievements of such a diverse group of organizations and individuals,” said Maggie Miller, president of the Stevie Awards.

Details about The American Business Awards and the list of 2022 Stevie winners are available at www.StevieAwards.com/ABA.

About N-able

N-able fuels IT services providers with powerful software solutions to monitor, manage, and secure their customers’ systems, data, and networks. Built on a scalable platform, we offer secure infrastructure and tools to simplify complex ecosystems, as well as resources to navigate evolving IT needs. We help partners excel at every stage of growth, protect their customers, and expand their offerings with an ever-increasing, flexible portfolio of integrations from leading technology providers. n-able.com

About the Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

The N-able, N-CENTRAL, and other N-able trademarks and logos are the exclusive property of N-able Solutions ULC and N-able Technologies Ltd. and may be common law marks, are registered, or are pending registration with the U.S. Patent and Trademark Office and with other countries. All other trademarks mentioned herein are used for identification purposes only and are trademarks (and may be registered trademarks) of their respective companies.

© 2022 N-able Solutions ULC and N-able Technologies Ltd. All rights reserved.

Category: Company

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