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Digitate Listed as a Representative Vendor in Gartner’s Market Guide for AIOps Platforms

Digitate recognized for its commitment to creating value for business functions by solving real-world enterprise IT problems

Digitate, a leading provider of AIOps solutions, today announced that it has been identified as a Representative Vendor in the Gartner “Market Guide for AIOps Platforms” report. Digitate was named in the Domain-Agnostic AIOps Platforms Market category.1 According to Gartner’s report, there is no future of IT operations that does not include AIOps, due to the rapid growth in data volumes and pace of change that cannot wait on humans to derive insights.

It is impossible for humans to make sense of the thousands of events-per-second, or data volumes exceeding gigabytes-per-minute across a dozen or more domains, being generated by enterprise IT systems. As a result, AIOps continues to grow and influence the overall IT operations management (ITOM) market, with an estimated market size of between $900 million and $1.5 billion in 2020 and a compound annual growth rate of around 15% between 2020 and 2025. The growth of the AIOps market is driven by two critical trends in enterprise IT management: digital business transformation and transitioning from reactive to proactive responses to IT issues. As organizations continue to undertake digital transformation, they no longer have the luxury of responding to issues after they occur. Instead, they must become proactive and address potential issues before they impact the user experience.

"Our sole focus has been on working closely with our customers to develop products that best contribute to corporate growth and profitability. Helping customers harness the power of AI for IT operations enables them to better meet the needs of their own customers and ease the ever-increasing workload on IT teams scaling enterprise technology," said Akhilesh Tripathi, CEO of Digitate. "We believe being named by Gartner as a Representative Vendor reflects the effort we’ve put into that mission and reinforces our solution's value to our customers."

Digitate’s flagship product, ignio™, is an end-to-end autonomous platform that uses advanced Machine Learning (ML) and Artificial Intelligence (AI) capabilities to bring contextual intelligence to IT operations. ignio™ enables enterprises with a closed-loop solution that combines context, insights and intelligent automation to autonomously predict, prevent and prescribe for all issues across an organization’s digital footprint. Digitate’s mission to support enterprise operations with AI and automation has brought a new level of adaptability and resilience to organizations, particularly through recent turbulent and unpredictable times.

As organizations transition away from traditional in-house IT infrastructure to modern and agile IT systems, the volume of data being created can be overwhelming, leaving IT teams facing numerous challenges like infrastructure complexities and long delays in isolating and resolving IT faults. Digitate’s autonomous enterprise software ignio™ helps make this transition seamless by bringing adaptability, predictability, and simplification to IT and business operations and ensuring that the organizations maximize business benefits from their IT investments.

Vendors included in the Domain-Agnostic AIOps Platforms Market category are going to market with a general-purpose AIOps platform. These products tend to rely mostly on monitoring tools to perform data capture and cater to the broadest use cases. Domain-Agnostic vendors are differentiated from Domain-centric AIOps vendors that focus on a single domain, such as endpoint systems or APM. Modern IT systems — with their modularity and dynamism — require a multi-perspective approach to understand what is happening as they are being observed.

1Gartner, “Market Guide for AIOps Platforms,”Pankaj Prasad, Padraig Byme, Josh Chessman, April 6, 2021

Gartner Disclaimer:

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Digitate

Digitate is a leading software provider bringing agility, assurance, and resiliency to IT and business operations. ignio™, an award-winning AIOps software, reimagines enterprise IT and business landscape with its unique and innovative closed-loop approach that combines context, insights and intelligent automation to autonomously resolve and prevent issues. ignio™’s customers span across industry verticals and include large, global enterprises that are leaders and innovators in their respective industries. Digitate is headquartered in Santa Clara, California, USA and Pune, India. To stay up to date on ignio™ news and to learn more how our clients across the globe have benefited from our innovative solutions: Visit us at, read the Digitate Blog, and follow Digitate on Twitter and LinkedIn.

Learn more about ignio™ AIOps here:


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