eClinicalWorks advanced AI solution automates document recognition and matching of inbound faxes, increasing productivity

eClinicalWorks^®, the largest ambulatory cloud EHR, announced that Rheumatology Associates of Oklahoma has implemented eClinicalWorks AI Assistant for Images with a substantial success rate in document recognition and routing incoming faxes to appropriate patient records. The innovative AI technology saves the staff 1-3 minutes per fax, allowing them to focus on other priority tasks with this time. Last year, eClinicalWorks unveiled a series of AI-powered functionalities to reshape the future of EHRs, which included Image AI Assistant.

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“Implementing eClinicalWorks Image AI Assistant has helped reduce administrative burdens,” said Heather Smyth, practice manager at Rheumatology Associates of Oklahoma. “With a substantial accuracy rate, the AI assistant is a lot faster than having to look the patient up manually, select the patient's name, then go to their hub and their documents, to ensure we are not attaching a duplicate image in their chart. Additionally, it helps improve staff productivity, streamline workflows, and enhance clinical efficiency.”

Rheumatology Associates of Oklahoma (RAO) offers specialized, patient-centric care in rheumatology. Its mission is to be a beacon of hope and a source of exceptional care for those living with rheumatic diseases. Implementing transformative AI solutions, such as Image AI Assistant, has helped the specialty practice to improve staff satisfaction, enhance efficiency, and reduce costs.

“At eClinicalWorks, we continuously strive to deliver innovative AI solutions that will help automate routine tasks to improve efficiencies in healthcare,” said Girish Navani, CEO and co-founder of eClinicalWorks. “The eClinicalWorks Image AI Assistant is specifically designed to automate document recognition and streamline incoming faxes to save time and reduce the administrative burden on healthcare staff. Integrating AI technologies will offer our customers like Rheumatology Associates of Oklahoma an advantage over other practices.”

eClinicalWorks V12 is the first AI-driven EHR to revolutionize physician practices by integrating various AI technologies such as generative AI, the first conversational EHR, Image AI for fax inboxes, AI ambient listening technology like Sunoh.ai, healow no-show AI prediction model, and Playlists with Robotic Process Automation (RPA). Incorporating these AI innovations into the EHR system will significantly improve healthcare practices. They can enhance data interpretation through natural language processing (NLP), allowing efficient access and automating data entry, reducing manual errors and potential operational costs.

About Rheumatology Associates of Oklahoma

Rheumatology Associates of Oklahoma (RAO) is committed to revolutionizing rheumatological care by offering a comprehensive approach that addresses every aspect of a patient’s well-being. Its mission is to remain steadfast: to be a source of exceptional care for those living with rheumatic diseases. Its team includes experts who share a common goal: to deliver the highest standard of care to patients. It aims to educate and advocate for patients, while continually evolving its practices to meet the ever-changing healthcare landscape. For more information, visit https://www.raoklahoma.com/.

About eClinicalWorks

eClinicalWorks^® was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks leads the nation in innovation with cloud-based solutions for Electronic Health Records and Practice Management. In addition, we help ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems manage their revenue cycle, patient relationships, and Population Health initiatives. More than 180,000 providers and nearly 1 million medical professionals rely upon the power and scalability of the eCW Cloud for flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. We combine innovation, leading-edge technology, and a commitment to patient safety to enable practices to grow and thrive amid the challenges of 21st-century healthcare. For more information, visit www.eclinicalworks.com, follow us on LinkedIn, Facebook and Twitter/X, or call (866) 888-6929.

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