Document

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
________________
FORM 10-Q
_______________
 
(Mark One)
x
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended: June 30, 2016
OR
o
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                        to
Commission File Number 001-04471
  
XEROX CORPORATION
(Exact Name of Registrant as specified in its charter)
New York
 
16-0468020
(State or other jurisdiction of
incorporation or organization)
 
(IRS Employer
Identification No.)
P.O. Box 4505, 45 Glover Avenue
Norwalk, Connecticut
 
06856-4505
(Address of principal executive offices)
 
(Zip Code)
(203) 968-3000
(Registrant’s telephone number, including area code)
_________________________________________________  
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No o
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes x No o
Indicate by a check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer x Accelerated filer o Non-accelerated filer o Smaller reporting company o
Indicate by a check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o  No ý
Class
 
Outstanding at June 30, 2016
Common Stock, $1 par value
 
1,013,303,609 shares

Xerox 2016 Form 10-Q
1

FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form 10-Q and any exhibits to this Report may contain "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. The words “anticipate,” “believe,” “estimate,” “expect,” “intend,” “will,” “should” and similar expressions, as they relate to us, are intended to identify forward-looking statements. These statements reflect Management's current beliefs, assumptions and expectations and are subject to a number of factors that may cause actual results to differ materially. Such factors include, but are not limited to: changes in economic conditions, political conditions, trade protection measures, licensing requirements and tax matters in the United States and in the foreign countries in which we do business; changes in foreign currency exchange rates; our ability to successfully develop new products, technologies and service offerings and to protect our intellectual property rights; the risk that multi-year contracts with governmental entities could be terminated prior to the end of the contract term and that civil or criminal penalties and administrative sanctions could be imposed on us if we fail to comply with the terms of such contracts and applicable law; the risk that our bids do not accurately estimate the resources and costs required to implement and service very complex, multi-year governmental and commercial contracts, often in advance of the final determination of the full scope and design of such contracts or as a result of the scope of such contracts being changed during the life of such contracts; the risk that subcontractors, software vendors and utility and network providers will not perform in a timely, quality manner; service interruptions; actions of competitors and our ability to promptly and effectively react to changing technologies and customer expectations; our ability to obtain adequate pricing for our products and services and to maintain and improve cost efficiency of operations, including savings from restructuring actions and the relocation of our service delivery centers; the risk that individually identifiable information of customers, clients and employees could be inadvertently disclosed or disclosed as a result of a breach of our security systems; the risk in the hiring and retention of qualified personnel; the risk that unexpected costs will be incurred; our ability to recover capital investments; the risk that our Services business could be adversely affected if we are unsuccessful in managing the start-up of new contracts; the collectability of our receivables for unbilled services associated with very large, multi-year contracts; reliance on third parties, including subcontractors, for manufacturing of products and provision of services; our ability to expand equipment placements; interest rates, cost of borrowing and access to credit markets; the risk that our products may not comply with applicable worldwide regulatory requirements, particularly environmental regulations and directives; the outcome of litigation and regulatory proceedings to which we may be a party; the possibility that the proposed separation of the Business Process Outsourcing (BPO) business from the Document Technology and Document Outsourcing business will not be consummated within the anticipated time period or at all, including as the result of regulatory, market or other factors; the potential for disruption to our business in connection with the proposed separation; the potential that BPO and Document Technology and Document Outsourcing do not realize all of the expected benefits of the separation, and other factors that are set forth in the “Risk Factors” section, the “Legal Proceedings” section, the “Management's Discussion and Analysis of Financial Condition and Results of Operations” section and other sections of this Quarterly Report on Form 10-Q, our Quarterly Report on Form 10-Q for the quarter ended March 31, 2016 and our 2015 Annual Report on Form 10-K filed with the Securities and Exchange Commission (SEC). Such factors also include, but are not limited to, the factors that are set forth in the "Risk Factors" section, the "Legal Proceedings" section and other sections of the Conduent Incorporated Form 10 Registration Statement filed with the SEC. Xerox assumes no obligation to update any forward-looking statements as a result of new information or future events or developments, except as required by law.





 

Xerox 2016 Form 10-Q
1


XEROX CORPORATION
FORM 10-Q
June 30, 2016
TABLE OF CONTENTS
 
 
Page
 
Item 1.
 
 
 
 
 
 
Item 2.
 
 
 
Item 3.
Item 4.
 
 
 
 
 
 
Item 1.
Item 1A.
Item 2.
Item 6.
For additional information about Xerox Corporation and access to our Annual Reports to Shareholders and SEC filings, free of charge, please visit our website at www.xerox.com/investor. Any information on or linked from the website is not incorporated by reference into this Form 10-Q.
 

Xerox 2016 Form 10-Q
2

PART I — FINANCIAL INFORMATION
ITEM 1 — FINANCIAL STATEMENTS

XEROX CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (UNAUDITED)
 
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
(in millions, except per-share data)
 
2016
 
2015
 
2016
 
2015
Revenues
 
 
 
 
 
 
 
 
Sales
 
$
1,145

 
$
1,224

 
$
2,166

 
$
2,350

Outsourcing, maintenance and rentals
 
3,158

 
3,279

 
6,335

 
6,532

Financing
 
82

 
87

 
165

 
177

Total Revenues
 
4,385

 
4,590

 
8,666

 
9,059

Costs and Expenses
 
 
 
 
 
 
 
 
Cost of sales
 
707

 
776

 
1,331

 
1,450

Cost of outsourcing, maintenance and rentals
 
2,279

 
2,356

 
4,623

 
4,724

Cost of financing
 
32

 
32

 
65

 
65

Research, development and engineering expenses
 
128

 
142

 
262

 
283

Selling, administrative and general expenses
 
862

 
906

 
1,744

 
1,821

Restructuring and related costs
 
71

 
157

 
197

 
171

Amortization of intangible assets
 
78

 
79

 
167

 
156

Separation costs
 
28

 
—

 
36

 
—

Other expenses, net
 
55

 
68

 
112

 
114

Total Costs and Expenses
 
4,240

 
4,516

 
8,537

 
8,784

Income before Income Taxes and Equity Income
 
145

 
74

 
129

 
275

Income tax expense (benefit)
 
9

 
(9
)
 
(6
)
 
30

Equity in net income of unconsolidated affiliates
 
22

 
29

 
59

 
63

Income from Continuing Operations
 
158

 
112

 
194

 
308

Loss from discontinued operations, net of tax
 
—

 
(95
)
 
—

 
(61
)
Net Income
 
158

 
17

 
194

 
247

Less: Net income attributable to noncontrolling interests
 
3

 
5

 
5

 
10

Net Income Attributable to Xerox
 
$
155

 
$
12

 
$
189

 
$
237

 
 
 
 
 
 
 
 
 
Amounts Attributable to Xerox:
 
 
 
 
 
 
 
 
Net income from continuing operations
 
$
155

 
$
107

 
$
189

 
$
298

Net loss from discontinued operations
 
—

 
(95
)
 
—

 
(61
)
Net Income Attributable to Xerox
 
$
155

 
$
12

 
$
189

 
$
237

 
 
 
 
 
 
 
 
 
Basic Earnings per Share:
 
 
 
 
 
 
 
 
Continuing operations
 
$
0.15

 
$
0.09

 
$
0.17

 
$
0.26

Discontinued operations
 
—

 
(0.08
)
 
—

 
(0.06
)
Total Basic Earnings per Share
 
$
0.15

 
$
0.01

 
$
0.17

 
$
0.20

Diluted Earnings per Share:
 
 
 
 
 
 
 
 
Continuing operations
 
$
0.15

 
$
0.09

 
$
0.17

 
$
0.26

Discontinued operations
 
—

 
(0.08
)
 
—

 
(0.06
)
Total Diluted Earnings per Share
 
$
0.15

 
$
0.01

 
$
0.17

 
$
0.20


The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.


Xerox 2016 Form 10-Q
3

XEROX CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (UNAUDITED)

 
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
(in millions)
 
2016
 
2015
 
2016
 
2015
Net income
 
$
158

 
$
17

 
$
194

 
$
247

Less: Net income attributable to noncontrolling interests
 
3

 
5

 
5

 
10

Net Income Attributable to Xerox
 
155

 
12

 
189

 
237

 
 
 
 
 
 
 
 
 
Other Comprehensive (Loss) Income, Net(1):
 

 

 

 

Translation adjustments, net
 
(77
)
 
194

 
114

 
(315
)
Unrealized gains (losses), net
 
24

 
(19
)
 
33

 
10

Changes in defined benefit plans, net
 
20

 
67

 
(92
)
 
165

Other Comprehensive (Loss) Income, Net
 
(33
)
 
242

 
55

 
(140
)
Less: Other comprehensive (loss) income, net attributable to noncontrolling interests
 
(1
)
 
1

 
(1
)
 
—

Other Comprehensive (Loss) Income, Net Attributable to Xerox
 
(32
)
 
241

 
56

 
(140
)
 
 
 
 
 
 
 
 
 
Comprehensive Income, Net
 
125

 
259

 
249

 
107

Less: Comprehensive income, net attributable to noncontrolling interests
 
2

 
6

 
4

 
10

Comprehensive Income, Net Attributable to Xerox
 
$
123

 
$
253

 
$
245

 
$
97


(1) Refer to Note 15 - Other Comprehensive (Loss) Income for gross components of Other Comprehensive (Loss) Income, reclassification adjustments out of Accumulated Other Comprehensive Loss and related tax effects.


The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.


Xerox 2016 Form 10-Q
4

XEROX CORPORATION
CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED)
(in millions, except share data in thousands)
 
June 30,
2016
 
December 31,
2015
Assets
 
 
 
 
Cash and cash equivalents
 
$
1,203

 
$
1,368

Accounts receivable, net
 
2,477

 
2,319

Billed portion of finance receivables, net
 
98

 
97

Finance receivables, net
 
1,295

 
1,315

Inventories
 
1,017

 
942

Other current assets
 
761

 
644

Total current assets
 
6,851

 
6,685

Finance receivables due after one year, net
 
2,508

 
2,576

Equipment on operating leases, net
 
484

 
495

Land, buildings and equipment, net
 
973

 
996

Investments in affiliates, at equity
 
1,471

 
1,389

Intangible assets, net
 
1,605

 
1,765

Goodwill
 
8,726

 
8,823

Other long-term assets
 
2,023

 
2,060

Total Assets
 
$
24,641

 
$
24,789

Liabilities and Equity
 
 
 
 
Short-term debt and current portion of long-term debt
 
$
2,029

 
$
985

Accounts payable
 
1,379

 
1,614

Accrued compensation and benefits costs
 
646

 
651

Unearned income
 
404

 
428

Other current liabilities
 
1,437

 
1,576

Total current liabilities
 
5,895

 
5,254

Long-term debt
 
5,355

 
6,354

Pension and other benefit liabilities
 
2,680

 
2,513

Post-retirement medical benefits
 
752

 
785

Other long-term liabilities
 
394

 
417

Total Liabilities
 
15,076

 
15,323

 
 
 
 
 
Commitments and Contingencies (See Note 17)
 


 


Series A Convertible Preferred Stock
 
349

 
349

 
 
 
 
 
Common stock
 
1,013

 
1,013

Additional paid-in capital
 
3,047

 
3,017

Retained earnings
 
9,704

 
9,686

Accumulated other comprehensive loss
 
(4,586
)
 
(4,642
)
Xerox shareholders’ equity
 
9,178

 
9,074

Noncontrolling interests
 
38

 
43

Total Equity
 
9,216

 
9,117

Total Liabilities and Equity
 
$
24,641

 
$
24,789

 
 
 
 
 
Shares of common stock issued and outstanding
 
1,013,304

 
1,012,836


The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.
 

Xerox 2016 Form 10-Q
5

XEROX CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)
 
 
Three Months Ended June 30,
 
Six Months Ended June 30,
(in millions)
 
2016
 
2015
 
2016
 
2015
Cash Flows from Operating Activities:
 
 
 
 
 
 
 
 
Net income
 
$
158

 
$
17

 
$
194

 
$
247

Adjustments required to reconcile net income to cash flows from operating activities:
 
 
 
 
 
 
 
 
Depreciation and amortization
 
278

 
297

 
568

 
593

Provision for receivables
 
12

 
14

 
27

 
32

Provision for inventory
 
6

 
10

 
15

 
16

Net loss (gain) on sales of businesses and assets
 
4

 
74

 
(16
)
 
62

Undistributed equity in net income of unconsolidated affiliates
 
9

 
(3
)
 
(28
)
 
(34
)
Stock-based compensation
 
13

 
23

 
27

 
45

Restructuring and asset impairment charges
 
63

 
157

 
186

 
171

Payments for restructurings
 
(37
)
 
(30
)
 
(65
)
 
(61
)
Defined benefit pension cost
 
33

 
32

 
76

 
73

Contributions to defined benefit pension plans
 
(35
)
 
(57
)
 
(71
)
 
(98
)
Increase in accounts receivable and billed portion of finance receivables
 
(83
)
 
(6
)
 
(268
)
 
(245
)
Collections of deferred proceeds from sales of receivables
 
74

 
62

 
133

 
134

Decrease (increase) in inventories
 
7

 
(67
)
 
(92
)
 
(193
)
Increase in equipment on operating leases
 
(68
)
 
(69
)
 
(130
)
 
(139
)
Decrease in finance receivables
 
21

 
6

 
85

 
78

Collections on beneficial interest from sales of finance receivables
 
7

 
12

 
15

 
27

(Increase) decrease in other current and long-term assets
 
(1
)
 
11

 
(60
)
 
(60
)
Decrease in accounts payable and accrued compensation
 
(158
)
 
(53
)
 
(305
)
 
(111
)
Decrease in other current and long-term liabilities
 
(119
)
 
(57
)
 
(186
)
 
(83
)
Net change in income tax assets and liabilities
 
(27
)
 
17

 
(74
)
 
49

Net change in derivative assets and liabilities
 
(66
)
 
14

 
(49
)
 
2

Other operating, net
 
86

 
(55
)
 
170

 
(43
)
Net cash provided by operating activities
 
177

 
349

 
152

 
462

Cash Flows from Investing Activities:
 
 
 
 
 
 
 
 
Cost of additions to land, buildings and equipment
 
(51
)
 
(77
)
 
(101
)
 
(152
)
Proceeds from sales of land, buildings and equipment
 
1

 
—

 
20

 
16

Cost of additions to internal use software
 
(22
)
 
(25
)
 
(44
)
 
(45
)
Proceeds from sale of businesses
 
3

 
930

 
(53
)
 
933

Acquisitions, net of cash acquired
 
—

 
(20
)
 
(18
)
 
(48
)
Other investing, net
 
2

 
23

 
4

 
29

Net cash (used in) provided by investing activities
 
(67
)
 
831

 
(192
)
 
733

Cash Flows from Financing Activities:
 
 
 
 
 
 
 
 
Net proceeds on short-term debt
 
249

 
310

 
998

 
514

Proceeds from issuance of long-term debt
 
5

 
10

 
9

 
673

Payments on long-term debt
 
(257
)
 
(267
)
 
(965
)
 
(1,284
)
Common stock dividends
 
(78
)
 
(77
)
 
(149
)
 
(147
)
Preferred stock dividends
 
(6
)
 
(6
)
 
(12
)
 
(12
)
Proceeds from issuances of common stock
 
2

 
4

 
3

 
14

Excess tax benefits from stock-based compensation
 
—

 
1

 
—

 
3

Payments to acquire treasury stock, including fees
 
—

 
(395
)
 
—

 
(611
)
Repurchases related to stock-based compensation
 
—

 
—

 
—

 
(1
)
Distributions to noncontrolling interests
 
(1
)
 
(2
)
 
(12
)
 
(56
)
Other financing
 
(1
)
 
(1
)
 
(1
)
 
(1
)
Net cash used in financing activities
 
(87
)
 
(423
)
 
(129
)
 
(908
)
Effect of exchange rate changes on cash and cash equivalents
 
(9
)
 
12

 
4

 
(57
)
Increase (decrease) in cash and cash equivalents
 
14

 
769

 
(165
)
 
230

Cash and cash equivalents at beginning of period
 
1,189

 
872

 
1,368

 
1,411

Cash and Cash Equivalents at End of Period
 
$
1,203

 
$
1,641

 
$
1,203

 
$
1,641


The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

Xerox 2016 Form 10-Q
6

XEROX CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in millions, except per-share data and where otherwise noted)

Note 1 – Basis of Presentation
References herein to “we,” “us,” “our,” the “Company” and “Xerox” refer to Xerox Corporation and its consolidated subsidiaries unless the context suggests otherwise.
We have prepared the accompanying unaudited Condensed Consolidated Financial Statements in accordance with the accounting policies described in our 2015 Annual Report on Form 10-K (2015 Annual Report), and the interim reporting requirements of Form 10-Q. Accordingly, certain information and note disclosures normally included in our annual financial statements prepared in accordance with accounting principles generally accepted in the United States of America have been condensed or omitted. You should read these Condensed Consolidated Financial Statements in conjunction with the Consolidated Financial Statements included in our 2015 Annual Report.
In our opinion, all adjustments which are necessary for a fair statement of financial position, operating results and cash flows for the interim periods presented have been made. These adjustments consist of normal recurring items. Interim results of operations are not necessarily indicative of the results of the full year.
For convenience and ease of reference, we refer to the financial statement caption “Income before Income Taxes and Equity Income” as “pre-tax income.”

Planned Company Separation
On January 29, 2016, Xerox announced plans for the complete legal and structural separation of the Company's Business Process Outsourcing (BPO) business from its Document Technology and Document Outsourcing (DT/DO) business. Each of the businesses will operate as an independent, publicly-traded company. The transaction is intended to be tax-free for Xerox shareholders for federal income tax purposes.
During second quarter 2016, we announced that the new BPO company will be named Conduent Incorporated (Conduent) and that the DT/DO company will retain the Xerox Corporation name. In addition, the CEO for each of the two new companies was announced, and an initial Form 10 registration statement for Conduent was filed with the U.S. Securities and Exchange Commission (SEC) on June 30, 2016. As part of the SEC's standard review process, we expect to receive comments from the SEC and file amendments to this filing to address SEC comments and to provide further information about the new company.
Xerox has begun the process to separate and is finalizing the transaction structure, which is predicated on a spin-off of the BPO business. To effect the separation, Xerox will first undertake a series of internal transactions, following which Conduent Incorporated will hold, directly or through its subsidiaries, the BPO business. The separation will be completed by way of a pro rata distribution of Conduent Incorporated shares held by Xerox to Xerox's shareholders.
Our objective is to complete the separation by year-end 2016, subject to customary regulatory approvals, the effectiveness of a Form 10 registration statement with the SEC, tax considerations, securing any necessary financing and final approval of the Xerox Board of Directors. Until the separation is complete, we will continue to operate and report as a single company, and it will continue to be business as usual for our customers and employees.
In conjunction with the separation, Xerox also began a three-year strategic transformation program targeting a cumulative $2.4 billion of savings across all segments. The program is inclusive of ongoing activities and $600 of incremental transformation initiatives. Refer to Note 9- Restructuring Programs for additional information.



Xerox 2016 Form 10-Q
7

Note 2 – Recent Accounting Pronouncements
Revenue Recognition
In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers (Topic 606), to supersede nearly all existing revenue recognition guidance under U.S. GAAP. The core principle of ASU 2014-09 is to recognize revenues when promised goods or services are transferred to customers in an amount that reflects the consideration that is expected to be received for those goods or services. ASU 2014-09 defines a five step process to achieve this core principle and, in doing so, it is possible more judgment and estimates may be required within the revenue recognition process than required under existing U.S. GAAP, including identifying performance obligations in the contract, estimating the amount of variable consideration to include in the transaction price and allocating the transaction price to each separate performance obligation. ASU 2014-09 is effective for our fiscal year beginning January 1, 2018, with early adoption permitted for fiscal years beginning January 1, 2017. Subsequent to the issuance of ASU 2014-09, the FASB issued the following ASU’s which amend or provide additional guidance on topics addressed in ASU 2014-09. In March 2016, the FASB issued ASU 2016-08, Revenue Recognition - Principal versus Agent (reporting revenue gross versus net). In April 2016, the FASB issued ASU 2016-10, Revenue Recognition - Identifying Performance Obligations and Licenses. In May 2016, the FASB issued ASU 2016-12, Revenue Recognition - Narrow Scope Improvements and Practical Expedients. We will adopt this standard beginning January 1, 2018, and we will use the cumulative catch-up transition method. We continue to evaluate the impact of our pending adoption of ASU 2014-09 on our consolidated financial statements.
Leases
In February 2016, the FASB issued ASU 2016-02, Leases. This update requires the recognition of leased assets and lease obligations by lessees for those leases currently classified as operating leases under existing lease guidance. Short term leases with a term of 12 months or less are not required to be recognized. The update also requires disclosure of key information about leasing arrangements to increase transparency and comparability among organizations. The accounting for lessors does not fundamentally change except for changes to conform and align guidance to the lessee guidance as well as to the new revenue recognition guidance in ASU 2014-09. This update is effective for our fiscal year beginning January 1, 2019. We are currently evaluating the impact of the adoption of ASU 2016-02 on our consolidated financial statements.
Stock Compensation
In March 2016, the FASB issued ASU 2016-09, Compensation - Stock Compensation, Improvements to Employee Share-Based payment Accounting (Topic 718). This update is intended to provide simplification of the accounting for share based payment transactions, including the accounting for income taxes, forfeitures, and statutory tax withholding requirements, as well as classification in the statement of cash flows. This update is effective for our fiscal year beginning January 1, 2017. We are currently evaluating the impact of the adoption of ASU 2016-09 on our consolidated financial statements.
Financial Instruments - Credit Losses
In June 2016, the FASB issued ASU 2016-13 Financial Instruments Credit Losses - Measurement of Credit Losses on Financial Instruments, which requires measurement and recognition of expected credit losses for financial assets. The update impacts financial assets and net investment in leases that are not accounted for at fair value through net income. This update is effective for our fiscal year beginning January 1, 2020, with early adoption permitted as of January 1, 2019. We are currently evaluating the impact of the adoption of ASU 2016-13 on our consolidated financial statements.
Equity Method Accounting
In March 2016, the FASB issued ASU 2016-07, Investments - Equity Method and Joint Ventures (Topic 323), Simplifying the Transition to the Equity Method of Accounting. This update eliminates the requirement that when an existing cost method investment qualifies for use of the equity method, an investor must restate its historical financial statements, as if the equity method had been used during all previous periods. Under the new guidance, at the point an investment qualifies for the equity method, any unrealized gain or loss in accumulated other comprehensive income/(loss) ("AOCI") will be recognized through earnings. This update is effective for our fiscal year beginning January 1, 2017, with early adoption permitted. The adoption of this update is not expected to have a material impact on our financial condition, results of operations or cash flows.
Accounting for Income Taxes: Balance Sheet Presentation of Deferred Taxes
In November 2015, the FASB issued ASU 2015-17, Income Taxes: Balance Sheet Classification of Deferred Taxes. This update, which simplifies the presentation of deferred income taxes, requires that deferred tax liabilities and assets be classified as non-current in a classified statement of financial position. As allowed by the update, we early adopted ASU 2015-17 effective December 31, 2015 on a prospective basis. Adoption of this update resulted in a reclassification of our net current deferred tax asset and liabilities to the net non-current deferred tax asset and

Xerox 2016 Form 10-Q
8

liabilities in our Consolidated Balance Sheet as of December 31, 2015. Prior periods were not retrospectively adjusted. The current requirement that deferred tax liabilities and assets of a tax-paying component (jurisdiction) of an entity be offset and presented as a single amount is not affected by this update.
Interest
In April 2015, the FASB issued ASU 2015-03, Interest - Imputation of Interest (Subtopic 835-30): Simplifying the Presentation of Debt Issuance Costs. This update requires that debt issuance costs related to a recognized debt liability be presented in the balance sheet as a direct deduction from the carrying amount of that debt liability, consistent with debt discounts. In August 2015, the FASB issued ASU 2015-15, which indicated that the SEC staff would not object to an entity deferring and presenting debt issuance costs associated with a line-of-credit arrangement as an asset and subsequently amortizing those costs ratably over the term of the line-of-credit arrangement, regardless of whether there are any outstanding borrowings. All of our debt issuance costs were reported as deferred charges in Other long-term assets and were $32 at December 31, 2015, $4 of which is related to our credit agreement. Upon adoption of this update effective January 1, 2016, we reclassified $28 of debt issuance costs to long-term debt. Prior periods were retroactively revised. The costs associated with our credit agreement will continue to be reported as a deferred charge in Other long-term assets. The adoption of this standard is not expected to have any effect on our financial condition, results of operations or cash flows.
Other Updates
In 2016 and 2015, the FASB also issued the following Accounting Standards Updates which are not expected to have a material impact on our financial condition, results of operations or cash flows when adopted in future periods. Those updates are as follows:
•
Financial Instruments - Classification and Measurement: ASU 2016-01, Financial Instruments - Recognition and Measurement of Financial Instruments and Financial Liabilities. This update is effective for our fiscal year beginning January 1, 2018.

•
Derivatives and Hedging: ASU 2016-06, Contingent Put and Call Options in Debt Instruments, which is effective for our fiscal year beginning January 1, 2017 with early adoption permitted.

•
Derivatives and Hedging: ASU 2016-05, Effect of Derivative Contract Novations on Existing Hedge Accounting Relationships, which is effective for our fiscal year beginning January 1, 2017 with early adoption permitted.

•
Business Combinations: ASU 2015-16, Accounting for Measurement Period Adjustments in a Business Combination, which was effective for our fiscal year beginning January 1, 2016.

•
Inventory: ASU 2015-11, Simplifying the Subsequent Measurement of Inventory, which is effective for our fiscal year beginning January 1, 2017.

•
Intangibles - Goodwill and Other - Internal Use Software: ASU 2015-05, Intangibles-Goodwill and Other-Internal Use Software - Customer's Accounting for Fees Paid in a Cloud Computing Arrangement, which was effective for our fiscal year beginning January 1, 2016.

•
Consolidation: ASU 2015-02, Consolidation (Topic 810): Amendments to the Consolidation Analysis, which was effective for our fiscal year beginning January 1, 2016.

•
Derivatives and Hedging: ASU 2014-16, Derivatives and Hedging (Topic 815) - Determining Whether the Host Contract in a Hybrid Financial Instrument Issued in the Form of a Share Is More Akin to Debt or to Equity, which was effective for our fiscal year beginning January 1, 2016.

•
Disclosures of Going Concern Uncertainties: ASU 2014-15, Presentation of Financial Statements - Going Concern (Subtopic 205-40); Disclosure of Uncertainties about an Entity’s Ability to Continue as a Going Concern, which is effective for our fiscal year ending December 31, 2016.

•
Stock Compensation: ASU 2014-12, Compensation - Stock Compensation (Topic 718): Accounting for Share-Based Payments When the Terms of an Award Provide that a Performance Target Could be Achieved after the Requisite Service Period, which was effective for our fiscal year beginning January 1, 2016.

Xerox 2016 Form 10-Q
9

Note 3 – Segment Reporting
Our reportable segments are aligned with how we manage the business and view the markets we serve. We report our financial performance based on the following two primary reportable segments – Services and Document Technology. Our Services segment operations involve delivery of business process and document outsourcing services for a broad range of customers from small businesses to large global enterprises. Our Document Technology segment includes the sale and support of a broad range of document systems from entry level to high-end.
In the first quarter of 2016, we revised our segment reporting to reflect the following changes:
•
The transfer of the Education/Student Loan business from the Services segment to Other as a result of the expected continued run-off of this business. The business does not meet the threshold for separate segment reporting.
•
The exclusion of the non-service elements of our defined-benefit pension and retiree-health plan costs from Segment profit.

Prior year amounts were accordingly revised to reflect these changes.

The Services segment is comprised of two outsourcing service offerings:
 
•
Business Process Outsourcing (BPO)
•
Document Outsourcing (which includes Managed Print Services) (DO)
Business process outsourcing services include service arrangements where we manage a customer’s business activity or process. We provide multi-industry offerings such as customer care, transaction processing, finance and accounting, and human resources, as well as industry-focused offerings in areas such as healthcare, transportation, financial services, retail and telecommunications. Document outsourcing services include service arrangements that allow customers to streamline, simplify and digitize their document-intensive business processes through automation and deployment of software applications and tools and the management of their printing needs. Document outsourcing also includes revenues from our partner print services offerings.
Our Document Technology segment includes the sale of document systems and supplies, provision of technical service and financing of products. Our products groupings range from:
 
•
“Entry,” which includes A4 devices and desktop printers; to
•
“Mid-range,” which includes A3 devices that generally serve workgroup environments in mid to large enterprises and includes products that fall into the following market categories: Color 41+ ppm priced at less than $100K and Light Production 91+ ppm priced at less than $100K; to
•
“High-end,” which includes production printing and publishing systems that generally serve the graphic communications marketplace and large enterprises.
Customers range from small and mid-sized businesses to large enterprises. Customers also include graphic communication enterprises as well as channel partners including distributors and resellers. Segment revenues reflect the sale of document systems and supplies, technical services and product financing.

Other includes several units, none of which meet the thresholds for separate segment reporting. This group includes paper sales in our developing market countries, Wide Format Systems, licensing revenues, Global Imaging Systems (GIS) network integration solutions, Education/Student Loan business, electronic presentation systems and non-allocated corporate items including non-financing interest and other items included in Other expenses, net.

Xerox 2016 Form 10-Q
10

Operating segment revenues and profitability were as follows:
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
 
Segment
Revenue
 
Segment Profit (Loss)
 
Segment
Revenue
 
Segment Profit(Loss)
2016
 
 
 
 
 
 
 
Services 
$
2,470

 
$
236

 
$
4,952

 
$
426

Document Technology
1,752

 
221

 
3,391

 
388

Other
163

 
(80
)
 
323

 
(146
)
Total
$
4,385

 
$
377

 
$
8,666

 
$
668

2015
 
 
 
 
 
 
 
Services
$
2,526

 
$
181

 
$
4,993

 
$
368

Document Technology
1,880

 
235

 
3,710

 
467

Other
184

 
(62
)
 
356

 
(109
)
Total
$
4,590

 
$
354

 
$
9,059

 
$
726

 
 
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
Reconciliation to Pre-tax Income
 
2016
 
2015
 
2016
 
2015
Segment Profit
 
$
377

 
$
354

 
$
668

 
$
726

Reconciling items:
 
 
 
 
 
 
 
 
Restructuring and related costs
 
(71
)
 
(157
)
 
(197
)
 
(171
)
Restructuring charges of Fuji Xerox
 
(1
)
 
(1
)
 
(1
)
 
(2
)
Business transformation costs(1)
 
—

 
(3
)
 
(1
)
 
(7
)
Amortization of intangible assets
 
(78
)
 
(79
)
 
(167
)
 
(156
)
Non-service retirement-related costs(2)
 
(32
)
 
(10
)
 
(78
)
 
(52
)
Equity in net income of unconsolidated affiliates
 
(22
)
 
(29
)
 
(59
)
 
(63
)
Separation costs(3)
 
(28
)
 
—

 
(36
)
 
—

Other
 
—

 
(1
)
 
—

 
—

Pre-tax Income
 
$
145

 
$
74

 
$
129

 
$
275

__________________________
(1)
Business transformation costs represent incremental costs incurred directly in support of our business transformation and restructuring initiatives such as compensation costs for overlapping staff, consulting costs and training costs.
(2)
Represents the non-service elements of our defined-benefit pension and retiree-health plan costs. Refer to Note 13 - Employee Benefit Plans for details regarding these elements.
(3)
Separation costs are expenses incurred in connection with Xerox's planned separation into two independent, publicly-traded companies. These costs are primarily for third-party investment banking, accounting, legal, consulting and other similar types of services. Refer to Note 1 - Basis of Presentation for additional information regarding Xerox's planned separation.

Note 4 – Divestitures
Information Technology Outsourcing (ITO)
In 2014, we announced an agreement to sell our ITO business to Atos SE (Atos). As a result of this agreement, we reported the ITO business as held for sale and a discontinued operation up through its date of sale, which was completed on June 30, 2015.
In February 2016, we reached an agreement with Atos on the final adjustments to the closing balance of net assets sold as well as the settlement of certain indemnifications and recorded an additional pre-tax loss on the disposal in 2015 of $24 ($14 after-tax). This additional loss was recorded in the 2015 financial statements because the agreement with Atos was reached before the financial statements had been issued, accordingly no adjustment was required in 2016. In the first quarter 2016, we paid Atos approximately $52, representing a $28 adjustment to the final sales price as a result of this agreement and a payment of $24 due from closing. The payment is reflected in Investing cash flows as an adjustment of the sales proceeds.  

Xerox 2016 Form 10-Q
11

Other Discontinued Operations
There were no Discontinued Operations as of June 30, 2016. Summarized financial information for our Discontinued Operations is as follows:
 
 
Three Months Ended June 30, 2015
 
Six Months Ended June 30, 2015
 
 
ITO
 
Other
 
Total
 
ITO
 
Other
 
Total
Revenues
 
$
308

 
$
—

 
$
308

 
$
619

 
$
—

 
$
619

Income from operations (1)
 
43

 
—

 
43

 
104

 
—

 
104

Loss on disposal
 
(68
)
 
—

 
(68
)
 
(72
)
 
—

 
(72
)
Net (loss) income before income taxes
 
$
(25
)
 
$
—

 
$
(25
)
 
$
32

 
$
—

 
$
32

Income tax expense
 
(70
)
 
—

 
(70
)
 
(93
)
 
—

 
(93
)
Loss from discontinued operations, net of tax
 
$
(95
)
 
$
—

 
$
(95
)
 
$
(61
)
 
$
—

 
$
(61
)
(1) ITO Income from operations excludes depreciation and amortization expenses of approximately $41 and $80 (including $7 and $14 of intangible amortization) for the three and six months ended June 30, 2015, respectively, since the business was held for sale.

Note 5 – Accounts Receivable, Net
Accounts receivable, net were as follows:
 
 
June 30, 2016
 
December 31, 2015
Amounts billed or billable
 
$
2,209

 
$
2,110

Unbilled amounts
 
345

 
289

Allowance for doubtful accounts
 
(77
)
 
(80
)
Accounts Receivable, Net
 
$
2,477

 
$
2,319


Unbilled receivables include receivables associated with percentage-of-completion accounting and other earned revenues not currently billable due to contractual provisions. Amounts to be invoiced in the subsequent month for current services provided are included in amounts billable, and at June 30, 2016 and December 31, 2015 were approximately $826 and $849, respectively.

We perform ongoing credit evaluations of our customers and adjust credit limits based upon customer payment history and current creditworthiness. The allowance for uncollectible accounts receivable is determined principally on the basis of past collection experience, as well as consideration of current economic conditions and changes in our customer collection trends.
Accounts Receivable Sales Arrangements
Accounts receivable sales arrangements are utilized in the normal course of business as part of our cash and liquidity management. We have facilities in the U.S., Canada and several countries in Europe that enable us to sell to third parties certain accounts receivable without recourse. The accounts receivable sold are generally short-term trade receivables with payment due dates of less than 60 days.
All of our arrangements involve the sale of our entire interest in groups of accounts receivable for cash. In most instances, a portion of the sales proceeds is held back by the purchaser and payment is deferred until collection of the related receivables sold. Such holdbacks are not considered legal securities nor are they certificated. We report collections on such receivables as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such receivables are the result of an operating activity and the associated interest rate risk is de minimis due to its short-term nature. Our risk of loss following the sales of accounts receivable is limited to the outstanding deferred purchase price receivable. These receivables are included in Other current assets in the accompanying Condensed Consolidated Balance Sheets and were $59 and $61 at June 30, 2016 and December 31, 2015, respectively.
Under most of the arrangements, we continue to service the sold accounts receivable. When applicable, a servicing liability is recorded for the estimated fair value of the servicing. The amounts associated with the servicing liability were not material.

Xerox 2016 Form 10-Q
12

Of the accounts receivable sold and derecognized from our balance sheet, $603 and $660 remained uncollected as of June 30, 2016 and December 31, 2015, respectively.
Accounts receivable sales were as follows:
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
 
2016
 
2015
 
2016
 
2015
Accounts receivable sales
$
648

 
$
586

 
$
1,328

 
$
1,188

Deferred proceeds
59

 
57

 
130

 
119

Loss on sales of accounts receivable
4

 
3

 
8

 
6

Estimated decrease to operating cash flows(1)
(34
)
 
(27
)
 
(57
)
 
(10
)
__________________________
(1)
Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and, (iii) currency.
Note 6 - Finance Receivables, Net
Sale of Finance Receivables
In 2013 and 2012, we transferred our entire interest in certain groups of lease finance receivables to third-party entities for cash proceeds and beneficial interests. The transfers were accounted for as sales with derecognition of the associated lease receivables. There have been no transfers of finance receivables since the year ended December 31, 2013. We continue to service the sold receivables and record servicing fee income over the expected life of the associated receivables.
The following is a summary of our prior sales activity.
 
 
Year Ended December 31,
 
 
2013
 
2012
Net carrying value (NCV) sold
 
$
676

 
$
682

Allowance included in NCV
 
17

 
18

Cash proceeds received
 
635

 
630

Beneficial interests received
 
86

 
101

The principal value of finance receivables derecognized from our balance sheet was $163 and $238 (sales value of approximately $154 and $256) at June 30, 2016 and December 31, 2015, respectively.

Summary
The lease portfolios transferred and sold were from our Document Technology segment. The ultimate purchaser has no recourse to our other assets for the failure of customers to pay principal and interest when due beyond our beneficial interests, which were $26 and $38 at June 30, 2016 and December 31, 2015, respectively, and are included in Other current assets and Other long-term assets in the accompanying Condensed Consolidated Balance Sheets. Beneficial interests of $17 and $30 at June 30, 2016 and December 31, 2015, respectively, are held by bankruptcy-remote subsidiaries and therefore are not available to satisfy any of our creditor obligations. We report collections on the beneficial interests as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such beneficial interests are the result of an operating activity, and the associated interest rate risk is de minimis considering their weighted average lives of less than 2 years.

The net impact from the sales of finance receivables on operating cash flows is summarized below:
 
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
 
 
2016
 
2015
 
2016
 
2015
Impact from prior sales of finance receivables(1)
 
$
(51
)
 
$
(89
)
 
$
(110
)
 
$
(194
)
Collections on beneficial interest
 
8

 
15

 
18

 
33

Estimated decrease to operating cash flows
 
$
(43
)
 
$
(74
)
 
$
(92
)
 
$
(161
)
____________________________ 
(1)     Represents cash that would have been collected had we not sold finance receivables.

Xerox 2016 Form 10-Q
13

Finance Receivables – Allowance for Credit Losses and Credit Quality
Finance receivables include sales-type leases, direct financing leases and installment loans. Our finance receivable portfolios are primarily in the U.S., Canada and Europe. We generally establish customer credit limits and estimate the allowance for credit losses on a country or geographic basis. Our policy and methodology used to establish our allowance for doubtful accounts has been consistently applied over all periods presented.
 
The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:
Allowance for Credit Losses:
 
United States
 
Canada
 
Europe
 
Other(2)
 
Total
Balance at December 31, 2015(1)
 
$
54

 
$
17

 
$
45

 
$
2

 
$
118

Provision
 
4

 
1

 
5

 
—

 
10

Charge-offs
 
(2
)
 
(2
)
 
(2
)
 
—

 
(6
)
Recoveries and other(3)
 
1

 
2

 
1

 
—

 
4

Balance at March 31, 2016
 
$
57

 
$
18

 
$
49

 
$
2

 
$
126

Provision
 
—

 
1

 
7

 


 
8

Charge-offs
 
(3
)
 
(2
)
 
(3
)
 
—

 
(8
)
Recoveries and other(3)
 
—

 
1

 
(2
)
 
—

 
(1
)
Balance at June 30, 2016
 
$
54

 
$
18

 
$
51

 
$
2

 
$
125

Finance receivables as of June 30, 2016 collectively evaluated for impairment(4)
 
$
2,149

 
$
389

 
$
1,424

 
$
64

 
$
4,026

 
 
 
 
 
 
 
 
 
 
 
Balance at December 31, 2014(1)
 
$
51

 
$
20

 
$
58

 
$
2

 
$
131

Provision
 
4

 
1

 
5

 
1

 
11

Charge-offs
 
—

 
(3
)
 
(1
)
 
(1
)
 
(5
)
Recoveries and other(3)
 
—

 
—

 
(6
)
 
—

 
(6
)
Balance at March 31, 2015
 
$
55

 
$
18

 
$
56

 
$
2

 
$
131

Provision
 
3

 
1

 
6

 
—

 
10

Charge-offs
 
(3
)
 
(2
)
 
(5
)
 
—

 
(10
)
Recoveries and other(3)
 
(1
)
 
1

 
3

 
—

 
3

Balance at June 30, 2015
 
$
54

 
$
18

 
$
60

 
$
2

 
$
134

Finance receivables as of June 30, 2015 collectively evaluated for impairment(1),(4)
 
$
2,074

 
$
397

 
$
1,619

 
$
66

 
$
4,156

 __________________
(1)
In the first quarter 2016, as a result of an internal reorganization, a U.S. leasing unit previously classified in Other was reclassified to the U.S. Prior year amounts have been revised to conform to current year presentation.
(2)
Includes developing market countries and smaller units.
(3)
Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.
(4)
Total Finance receivables exclude the allowance for credit losses of $125 and $134 at June 30, 2016 and 2015, respectively.
We evaluate our customers based on the following credit quality indicators:
•
Investment grade: This rating includes accounts with excellent to good business credit, asset quality and the capacity to meet financial obligations. These customers are less susceptible to adverse effects due to shifts in economic conditions or changes in circumstance. The rating generally equates to a Standard & Poors (S&P) rating of BBB- or better. Loss rates in this category are normally minimal at less than 1%.
•
Non-investment grade: This rating includes accounts with average credit risk that are more susceptible to loss in the event of adverse business or economic conditions. This rating generally equates to a BB S&P rating. Although we experience higher loss rates associated with this customer class, we believe the risk is somewhat mitigated by the fact that our leases are fairly well dispersed across a large and diverse customer base. In addition, the higher loss rates are largely offset by the higher rates of return we obtain on such leases. Loss rates in this category are generally in the range of 2% to 4%.

Xerox 2016 Form 10-Q
14

•
Substandard: This rating includes accounts that have marginal credit risk such that the customer’s ability to make repayment is impaired or may likely become impaired. We use numerous strategies to mitigate risk including higher rates of interest, prepayments, personal guarantees, etc. Accounts in this category include customers who were downgraded during the term of the lease from investment and non-investment grade status when the lease was originated. Accordingly, there is a distinct possibility for a loss of principal and interest or customer default. The loss rates in this category are approximately 10%.

Credit quality indicators are updated at least annually and the credit quality of any given customer can change during the life of the portfolio. Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:
 
June 30, 2016
 
December 31, 2015(4)
 
Investment
Grade
 
Non-investment
Grade
 
Substandard
 
Total
Finance
Receivables
 
Investment
Grade
 
Non-investment
Grade
 
Substandard
 
Total
Finance
Receivables
Finance and other services
$
183

 
$
327

 
$
93

 
$
603

 
$
195

 
$
285

 
$
91

 
$
571

Government and education
554

 
54

 
6

 
614

 
575

 
48

 
7

 
630

Graphic arts
137

 
108

 
107

 
352

 
145

 
92

 
127

 
364

Industrial
85

 
71

 
24

 
180

 
89

 
62

 
22

 
173

Healthcare
82

 
48

 
16

 
146

 
90

 
46

 
19

 
155

Other
97

 
104

 
53

 
254

 
121

 
107

 
53

 
281

Total United States
1,138

 
712

 
299

 
2,149

 
1,215

 
640

 
319

 
2,174

Finance and other services
60

 
41

 
9

 
110

 
55

 
35

 
9

 
99

Government and education
58

 
7

 
1

 
66

 
59

 
7

 
2

 
68

Graphic arts
44

 
39

 
22

 
105

 
45

 
35

 
21

 
101

Industrial
24

 
13

 
4

 
41

 
23

 
12

 
3

 
38

Other
37

 
26

 
4

 
67

 
33

 
23

 
3

 
59

Total Canada
223

 
126

 
40

 
389

 
215

 
112

 
38

 
365

France
191

 
245

 
66

 
502

 
203

 
207

 
101

 
511

U.K./Ireland
198

 
83

 
2

 
283

 
235

 
91

 
3

 
329

Central(1)
207

 
165

 
23

 
395

 
206

 
186

 
25

 
417

Southern(2)
40

 
133

 
14

 
187

 
36

 
138

 
17

 
191

Nordics(3)
31

 
24

 
2

 
57

 
24

 
35

 
2

 
61

Total Europe
667

 
650

 
107

 
1,424

 
704

 
657

 
148

 
1,509

Other
41

 
20

 
3

 
64

 
41

 
16

 
1

 
58

Total
$
2,069

 
$
1,508

 
$
449

 
$
4,026

 
$
2,175

 
$
1,425

 
$
506

 
$
4,106

_____________________________

(1)
Switzerland, Germany, Austria, Belgium and Holland.
(2)
Italy, Greece, Spain and Portugal.
(3)
Sweden, Norway, Denmark and Finland.
(4)
In the first quarter 2016, as a result of an internal reorganization, a U.S. leasing unit previously classified in Other was reclassified to the U.S. Prior year amounts have been reclassified to conform to current year presentation.


Xerox 2016 Form 10-Q
15

The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:
 
June 30, 2016
 
Current
 
31-90
Days
Past Due
 
>90 Days
Past Due
 
Total Billed
 
Unbilled
 
Total
Finance
Receivables
 
>90 Days
and
Accruing
Finance and other services
$
9

 
$
4

 
$
2

 
$
15

 
$
588

 
$
603

 
$
12

Government and education
13

 
4

 
4

 
21

 
593

 
614

 
25

Graphic arts
13

 
1

 
—

 
14

 
338

 
352

 
6

Industrial
3

 
2

 
1

 
6

 
174

 
180

 
5

Healthcare
3

 
2

 
1

 
6

 
140

 
146

 
5

Other
9

 
2

 
1

 
12

 
242

 
254

 
6

Total United States
50

 
15

 
9

 
74

 
2,075

 
2,149

 
59

Canada
3

 
—

 
—

 
3

 
386

 
389

 
10

France
4

 
—

 
—

 
4

 
498

 
502

 
29

U.K./Ireland
2

 
1

 
—

 
3

 
280

 
283

 
1

Central(1)
3

 
1

 
1

 
5

 
390

 
395

 
8

Southern(2)
7

 
2

 
2

 
11

 
176

 
187

 
7

Nordics(3)
1

 
—

 
—

 
1

 
56

 
57

 
2

Total Europe
17

 
4

 
3

 
24

 
1,400

 
1,424

 
47

Other
3

 
—

 
—

 
3

 
61

 
64

 
—

Total
$
73

 
$
19

 
$
12

 
$
104

 
$
3,922

 
$
4,026

 
$
116

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2015(4)
 
Current
 
31-90
Days
Past Due
 
>90 Days
Past Due
 
Total Billed
 
Unbilled
 
Total
Finance
Receivables
 
>90 Days
and
Accruing
Finance and other services
$
10

 
$
2

 
$
2

 
$
14

 
$
557

 
$
571

 
$
14

Government and education
12

 
1

 
4

 
17

 
613

 
630

 
37

Graphic arts
12

 
2

 
1

 
15

 
349

 
364

 
8

Industrial
5

 
1

 
1

 
7

 
166

 
173

 
7

Healthcare
4

 
1

 
1

 
6

 
149

 
155

 
9

Other
14

 
2

 
2

 
18

 
263

 
281

 
7

Total United States
57

 
9

 
11

 
77

 
2,097

 
2,174

 
82

Canada
3

 
—

 
—

 
3

 
362

 
365

 
9

France
—

 
—

 
—

 
—

 
511

 
511

 
25

U.K./Ireland
1

 
—

 
—

 
1

 
328

 
329

 
1

Central(1)
3

 
1

 
1

 
5

 
412

 
417

 
7

Southern(2)
8

 
2

 
3

 
13

 
178

 
191

 
10

Nordics(3)
1

 
—

 
—

 
1

 
60

 
61

 
4

Total Europe
13

 
3

 
4

 
20

 
1,489

 
1,509

 
47

Other
1

 
1

 
—

 
2

 
56

 
58

 
—

Total
$
74

 
$
13

 
$
15

 
$