UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 8-K
CURRENT REPORT PURSUANT TO SECTION 13 OR 15 (d)
OF THE SECURITIES EXCHANGE ACT OF 1934
Date of Report: October 15, 2003
(Date of earliest event reported)
INTERNATIONAL BUSINESS MACHINES CORPORATION
(Exact name of registrant as specified in its charter)
New York 1-2360 13-0871985
(State of Incorporation) (Commission File Number) (IRS employer
Identification No.)
ARMONK, NEW YORK 10504
(Address of principal executive offices) (Zip Code)
914-499-1900
(Registrant's telephone number)
Item 5. Other Events
The registrant's press release dated October 15, 2003, regarding its
financial results for the periods ended September 30, 2003, including unaudited
consolidated financial statements for the periods ended September 30, 2003, is
Attachment I of this Form 8-K.
Attachment II of this Form 8-K is the transcript of IBM's Chief
Financial Officer John R. Joyce's third quarter earnings presentation to
securities analysts on Wednesday, October 15, 2003.
Attachment III of this Form 8-K are the charts for IBM's Chief Financial
Officer John R. Joyce's third quarter earnings presentation to securities
analysts on Wednesday, October 15, 2003.
All of the statements and information in Attachment I, Attachment II and
Attachment III of this Form 8-K are hereby filed under this Item 5 except for
the following statements and information in such attachments that are
furnished pursuant to Item 12:
ATTACHMENT I (PRESS RELEASE):
The following statement from the fifth paragraph on Page 4: "which
included charges of $1.1 billion after tax associated with 2002 actions"
The following statement from the sixth paragraph on Page 4: "which
included $1.5 billion in charges after tax associated with 2002 actions,"
ATTACHMENT II (TRANSCRIPT):
The following statements from Page 3:
o "without the benefit of currency or acquisitions, we grew organically in
our strategic businesses, Services, Software and Systems;"
o "Our Net Cash from Operations, excluding Global Financing Receivables, was
$2.9 billion in the 3rd quarter."
The following statements from Page 8
"So, Net Cash Provided from Operations year-to-date September, excluding the
change in Global Financing Receivables, was $5.6 billion, up $600 million from
last year."
"While we were down about $700 million in the 1st quarter, our 2nd and 3rd
quarter performances were strong enough to put us $600 million ahead of last
year after three quarters."
ATTACHMENT III (CHARTS):
In the Chart on Page 3 titled "IBM FINANCIAL SUMMARY":
- the following data in the fourth column of data, which column is titled
"B/(W) Yr/Yr*"): 0.1 pt, 11 %, 0.1 pt, (0.lpt), $0.09;
- the row identified as "Net Cash from Ops. (Ex. Global Fin. A/R)", including
all the data in such row; and
- the footnote statement "*with and without $1.6 billion 2Q02 Charges".
In the Chart on Page 8 titled "IBM EXPENSE SUMMARY", the column identified as
"Yr/Yr w/o Chgs", including all the data in such column.
In the Chart on Page 9 titled "IBM CASH FLOW ANALYSIS - YTD", the row
identified as "Net cash from Operations (Cont Ops), excl GF rec.", including
all the data in such row.
In the Chart on Page S4 titled "IBM CASH FLOW ANALYSIS - QUARTER", the row
identified as "Net cash from Operations (Cont. Ops), excl GF rec.", including
all the data in such row.
In the Chart on Page S6 titled "RECONCILIATION TO NET CASH FROM OPERATIONS",
the row identified as "Net cash from Operations (Cont. Ops.), excl GF rec",
including all the data in such row.
In the Chart on Page S7 titled "RECONCILIATION FOR COMPARATIVE TRENDS":
- the column identified as "2Q02 Charges", including all the data in such
column except for the number in the row identified as "Other (Income) &
Expense";
- the column identified as "2Q02 w/o Chgs", including all the data in such
column except for the numbers in the rows identified as "Revenue", "Shares
(Diluted) (M)" and "EPS"; and
- the column identified as "B/(W) Yr/Yr w/o Chgs", including all the data in
such column except for the numbers in the rows identified as "Revenue",
"Shares (Diluted) (M)" and "EPS
ITEM 12. RESULTS OF OPERATIONS AND FINANCIAL CONDITION
All the statements and information in Attachment I, Attachment II and
Attachment III of this Form 8-K that are not filed pursuant to Item 5 are
hereby furnished under Item 12.
IBM's web site (www.ibm.com) contains a significant amount of information
about IBM, including financial and other information for investors
(www.ibm.com/investor/). IBM encourages investors to visit its various web
sites from time to time, as information is updated and new information is
posted.
SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned, hereunto duly authorized.
Date: October 15, 2003
By: /s/ Robert F. Woods
----------------------------
(Robert F. Woods)
Vice President and Controller
ATTACHMENT I
IBM REPORTS 2003 THIRD-QUARTER RESULTS
ARMONK, N.Y., October 15, 2003 . . . IBM today announced
third-quarter 2003 diluted earnings per common share of $1.02 from continuing
operations compared with diluted earnings per common share of $.99 in the
prior-year period, an increase of 3 percent. Income from continuing
operations for the third-quarter 2003 was $1.8 billion compared with $1.7
billion in the third quarter of 2002, an increase of 5 percent. Revenues
from continuing operations for the third quarter were $21.5 billion, up 9
percent (4 percent at constant currency) compared with revenues of $19.8
billion for the year-ago period.
Samuel J. Palmisano, IBM chairman and chief executive officer, said:
"We delivered another good quarter despite the challenging economy and
continued to gain share across our strategic businesses.
"We are beginning to see signs that the economy has stabilized. As
we look to 2004, more customers are expected to increase their investments in
information technology. While demand is not yet across the board, it is
strongest in the areas where we have positioned the company and strengthened
our capabilities. Next year, in fact, we see the need for approximately
10,000 new positions in key skill areas, including high-value services,
middleware technologies, Linux and open standards-based hardware and
software. And we are committing $200 million of our $700 million in training
and learning to equip more than 100,000 existing employees with the skills
that are highest in demand.
"Although it is too early to say that a rebound is at hand, we are
confident that we will benefit from both a pick up in IT spending and
an economic recovery."
In the Americas, third-quarter revenues from continuing operations
were $9.4 billion, an increase of 4 percent (3 percent at constant currency)
from the same 2002 period. Revenues from Europe/Middle East/Africa were $6.8
billion, up 19 percent (7 percent at constant currency). Asia-Pacific
revenues improved 11 percent (7 percent at constant currency) to $4.8
billion. OEM revenues across all geographies decreased 26 percent (26
percent at constant currency) to $643 million compared with the third quarter
of 2002.
Revenues from Global Services, including maintenance, increased 17
percent (11 percent at constant currency) in the third quarter to $10.4
billion aided by the addition of the former PwC Consulting business. Global
Services revenues, excluding maintenance, increased 18 percent (13 percent at
constant currency). IBM signed more than $15 billion in services contracts
in the third quarter and the estimated backlog was $115 billion at the end of
the third quarter.
Total hardware revenues from continuing operations decreased 1
percent (5 percent at constant currency) to $6.7 billion from the 2002 third
quarter. Systems Group revenues, which include IBM eServers and storage
systems products, were $3.2 billion, up 6 percent (flat at constant
currency). IBM eServers' revenues increased for xSeries Intel
processor-based servers, pSeries UNIX-based servers and iSeries midrange
servers. Revenues from zSeries mainframes increased slightly (down at
constant currency), and MIPS (millions of instructions per second) -- a
measure of total delivery of mainframe computing power -- increased 30
percent versus the year-ago period. Storage Systems revenues increased as a
result of growth in tape and DASD FAStT products.
Personal Systems Group revenues grew 2 percent (down 2 percent at
constant currency) to $2.8 billion primarily from higher revenues for
personal computers (down at constant currency) as increased volumes more than
offset reductions in prices. Technology Group revenues were $695 million,
down 33 percent (33 percent at constant currency), partially attributable to
actions in 2002 including the divestiture of multiple non-core businesses.
-2-
Revenues from Software increased 11 percent (5 percent at constant
currency) to $3.5 billion compared with the prior year's third quarter.
Middleware brands, which include WebSphere and DB2 product families as well
as Rational, Tivoli and Lotus products, experienced revenue growth of 14
percent (8 percent at constant currency) to $2.7 billion in the third quarter
of 2003. Operating systems revenues increased 6 percent (flat at constant
currency) to $610 million compared with the year-ago period.
WebSphere, IBM's family of e-business on demand middleware products,
increased revenues 12 percent (6 percent at constant currency) from a year
ago. IBM's leading database management software, DB2, increased revenues 14
percent (8 percent at constant currency). Revenues from Tivoli software also
increased 25 percent (18 percent at constant currency) and Lotus software
revenues increased 9 percent (1 percent at constant currency). Revenues from
Rational which was acquired during the first quarter of 2003 accounted for
approximately 37 percent of the third-quarter 2003 middleware revenue growth.
Global Financing revenues decreased 10 percent (14 percent at
constant currency) in the third quarter to $715 million. Revenues from the
Enterprise Investments/Other area, which includes industry-specific IT
solutions such as product life-cycle management software, increased 3 percent
(down 3 percent at constant currency) compared to the third quarter of 2002
to $266 million.
The company's total gross profit margin from continuing operations
was 36.3 percent in the 2003 third quarter, compared to 36.9 percent from the
same period in 2002.
Total expense and other income from continuing operations, in the
third quarter of 2003, was $5.3 billion, up 7 percent from the year-ago
period. Selling, general and administrative expense was $4.3 billion, up 8
percent year over year. Research, development and engineering expense
increased 8 percent to $1.3 billion compared with the same period of 2002.
Intellectual property and custom development income increased. Other
(income) and expense had a negative impact versus the same period last year
primarily from higher foreign exchange losses on hedging contracts.
-3-
IBM's effective tax rate from continuing operations in the
third-quarter 2003 was 30.0 percent compared with 29.5 percent in the third
quarter of 2002.
For total operations, net income for the third-quarter 2003,
including discontinued operations, was $1.8 billion, or $1.02 per diluted
common share, compared with third-quarter 2002 net income of $1.3 billion, or
$.76 per diluted share.
IBM spent approximately $1.2 billion on share repurchases in the
third quarter. As of September 30, 2003, there were 1.72 billion basic
common shares outstanding. The weighted average number of diluted common
shares outstanding in the quarter was 1.76 billion compared with 1.71 billion
shares in the same period of 2002.
Debt, including Global Financing, totaled $23.0 billion, a decline
of $3.0 billion from year-end 2002. From a management segment view, the
non-global financing debt-to-capitalization ratio was 1.2 percent at
September 30, 2003, and Global Financing debt declined $1.1 billion from
year-end 2002 to a total of $22.7 billion, resulting in a debt-toequity ratio
of 6.7 to 1.
Year-to-Date 2003 Results
Income from continuing operations for the nine months ended
September 30, 2003 was $4.9 billion compared with $3.4 billion for the same
period of 2002 which included charges of $1.1 billion after tax associated
with 2002 actions. Diluted earnings per common share from continuing
operations was $2.78 compared with $1.97 after the 2002 charges of $.64 per
diluted share. Revenues from continuing operations for the nine months ended
September 30, 2003 totaled $63.2 billion, up 10 percent (4 percent at
constant currency) compared with $57.5 billion for the nine months of 2002.
For total operations, net income for the nine months of 2003,
including discontinued operations, was $4.9 billion, or $2.77 per diluted
common share, compared with the nine months of 2002 net income of $2.6
billion which included $1.5 billion in charges after tax associated with 2002
actions, or $1.47 per diluted share after $.87 per diluted share for the
charges.
-4-
Forward-Looking and Cautionary Statements
Except for the historical information and discussions
contained herein, statements contained in this release may constitute
"forward-looking statements" within the meaning of the Private Securities
Litigation Reform Act of 1995. These statements involve a number of risks,
uncertainties and other factors that could cause actual results to differ
materially, as discussed in the company's filings with the Securities and
Exchange Commission (SEC).
Presentation of Information in this Press Release
This release includes certain non-GAAP financial measures,
as defined under SEC rules. The company provides a reconciliation of those
measures to the most directly comparable GAAP measures and a list of the
reasons why the company uses these measures, as part of the supplementary
materials being presented within the third-quarter earnings materials. These
materials are available on the IBM investor relations website at
www.ibm.com/investor.
Conference Call and Webcast
IBM's regular quarterly earnings conference call is
scheduled to begin at 4:30 p.m. EDT, today. Investors may participate by
viewing the webcast at www.ibm.com/investor/3q03.
-5-
INTERNATIONAL BUSINESS MACHINES CORPORATION
COMPARATIVE FINANCIAL RESULTS
(Unaudited; Dollars in millions except per share amounts)
Three Months Nine Months
Ended September 30, Ended September 30,
--------------------------------- ---------------------------------
Percent Percent
2003 2002 Change 2003 2002 Change
-------- -------- ----------- -------- -------- -----------
REVENUE
Global Services $10,383 $8,895 16.7% $31,187 $25,785 21.0%
Gross margin 25.1% 26.5% 25.3% 26.3%
Hardware 6,697 6,764 -1.0% 19,118 19,320 -1.0%
Gross margin 25.2% 26.7% 26.2% 25.4%
Software 3,461 3,110 11.3% 10,061 9,273 8.5%
Gross margin 85.8% 83.9% 85.6% 83.3%
Global Financing 715 795 -10.1% 2,092 2,403 -12.9%
Gross margin 57.7% 56.2% 57.1% 56.5%
Enterprise Investments/
Other 266 257 3.0% 760 721 5.3%
Gross margin 53.4% 40.2% 44.1% 47.2%
TOTAL REVENUE 21,522 19,821 8.6% 63,218 57,502 9.9%
GROSS PROFIT 7,812 7,323 6.7% 23,043 21,093 9.2%
Gross margin 36.3% 36.9% 36.4% 36.7%
EXPENSE AND OTHER INCOME
S,G&A 4,303 3,987 7.9% 12,978 13,298 -2.4%
% of revenue 20.0% 20.1% 20.5% 23.1%
R,D&E 1,307 1,213 7.7% 3,728 3,546 5.1%
% of revenue 6.1% 6.1% 5.9% 6.2%
Intellectual property
and custom development income (406) (232) 74.9% (887) (771) 15.0%
Other (income) and expense 26 (83) nm 114 111 2.5%
Interest expense 33 34 -3.1% 114 97 17.5%
TOTAL EXPENSE AND
OTHER INCOME 5,263 4,919 7.0% 16,047 16,281 -1.4%
% of revenue 24.5% 24.8% 25.4% 28.3%
INCOME FROM CONTINUING
OPERATIONS BEFORE
INCOME TAXES 2,549 2,404 6.1% 6,996 4,812 45.4%
Pre-tax margin 11.8% 12.1% 11.1% 8.4%
Provision for income taxes 764 710 7.8% 2,099 1,389 51.1%
Effective tax rate 30.0% 29.5% 30.0% 28.9%
INCOME FROM CONTINUING
OPERATIONS $1,785 $1,694 5.3% $4,897 $3,423 43.1%
Net margin 8.3% 8.5% 7.7% 6.0%
DISCONTINUED OPERATIONS
Loss from discontinued
operations (0) (381) (23) (862)
NET INCOME $1,785 $1,313 35.9% $4,874 $2,561 90.3%
======== ======== ======== ======
-6-
EARNINGS/(LOSS)PER SHARE
OF COMMON STOCK:
ASSUMING DILUTION
CONTINUING OPERATIONS $1.02 $0.99 3.0% $2.78 $1.97 41.1%
DISCONTINUED OPERATIONS (0.00) (0.22) (0.01) (0.50)
-------- -------- -------- ------
TOTAL $1.02 $0.76* 34.2% $2.77 $1.47 88.4%
======== ======== ======== ======
BASIC
CONTINUING OPERATIONS $1.04 $1.00 4.0% $2.84 $2.01 41.3%
DISCONTINUED OPERATIONS (0.00) (0.23) (0.01) (0.51)
-------- -------- -------- ------
TOTAL $1.04 $0.78* 33.3% $2.82* $1.50 88.0%
======== ======== ======== ======
AVERAGE NUMBER OF
COMMON SHARES OUT-STANDING (M's)
ASSUMING DILUTION 1,756.4 1,711.7 1,759.5 1,731.7
BASIC 1,722.6 1,690.5 1,725.9 1,704.6
nm - not meaningful
* Does not total due to rounding.
-7-
INTERNATIONAL BUSINESS MACHINES CORPORATION
CONSOLIDATED STATEMENT OF FINANCIAL POSITION
(Unaudited)
At At
(Dollars in millions) September 30, December 31, Percent
2003 2002 Change
------------- ----------- --------
ASSETS
Cash, cash equivalents,
and marketable securities $6,171 $5,975 3.3%
Receivables - net, inventories,
prepaid expenses 34,395 35,677 -3.6%
Plant, rental machines,
and other property - net 14,489 14,440 0.3%
Investments and other assets 42,135 40,392 4.3%
------------- ----------- --------
TOTAL ASSETS $97,190 $96,484 0.7%
============= ===========
LIABILITIES AND STOCKHOLDERS' EQUITY
Short-term debt $5,935 $6,031 -1.6%
Long-term debt 17,089 19,986 -14.5%
------------- -----------
Total debt 23,024 26,017 -11.5%
Accounts payable, taxes,
and accruals 26,661 28,519 -6.5%
Other liabilities 20,179 19,166 5.3%
------------- -----------
TOTAL LIABILITIES 69,864 73,702 -5.2%
STOCKHOLDERS' EQUITY 27,326 22,782 19.9%
------------- -----------
TOTAL LIABILITIES AND
STOCKHOLDERS' EQUITY $97,190 $96,484 0.7%
============= ===========
-8-
INTERNATIONAL BUSINESS MACHINES CORPORATION
SEGMENT DATA
(Unaudited)
THIRD QUARTER 2003
------------------------------------------------------------
Pre-tax
Income
(Loss)
From
(Dollars in millions) -------------- Revenue ------------ Continuing Pre-tax
External Internal Total Operations Margin
------------ -------- ------- ---------- -------
SEGMENTS
Global Services $10,383 $691 $11,074 $1,210 10.9%
% change 16.7% -2.4% 15.3% -3.9%
Systems Group 3,199 209 3,408 387 11.4%
% change 5.6% 4.5% 5.6% 1.6%
Personal Systems Group 2,796 43 2,839 (50) -1.8%
% change 2.2% 30.3% 2.5% -150.0%
Technology Group 695 187 882 (96) -10.9%
% change -33.1% -12.6% -29.6% -464.7%
Software 3,461 370 3,831 858 22.4%
% change 11.3% 22.5% 12.3% 7.4%
Global Financing 713 266 979 292 29.8%
% change -9.6% 11.8% -4.7% 33.9%
Enterprise Investments 257 2 259 (54) -20.8%
% change 7.1% 100.0% 7.5% 22.9%
TOTAL SEGMENTS 21,504 1,768 23,272 2,547 10.9%
% change 8.4% 4.2% 8.1% -0.1%
Eliminations / Other 18 (1,768) (1,750) 2
TOTAL IBM $21,522 $0 $21,522 $2,549 11.8%
% change 8.6% 8.6% 6.1%
THIRD QUARTER 2002
------------------------------------------------------------
Pre-tax
Income
(Loss)
From
(Dollars in millions) -------------- Revenue ------------ Continuing Pre-tax
External Internal Total Operations Margin
------------ -------- ------- ---------- -------
SEGMENTS
Global Services $8,895 $708 $9,603 $1,259 13.1%
Systems Group 3,028 200 3,228 381 11.8%
Personal Systems Group 2,736 33 2,769 (20) -0.7%
Technology Group 1,039 214 1,253 (17) -1.4%
Software 3,110 302 3,412 799 23.4%
Global Financing 789 238 1,027 218 21.2%
Enterprise Investments 240 1 241 (70) -29.0%
TOTAL SEGMENTS 19,837 1,696 21,533 2,550 11.8%
Eliminations / Other (16) (1,696) (1,712) (146)
TOTAL IBM $19,821 $0 $19,821 $2,404 12.1%
-9-
INTERNATIONAL BUSINESS MACHINES CORPORATION
SEGMENT DATA
(Unaudited)
NINE MONTHS 2003
------------------------------------------------------------
Pre-tax
Income
(Loss)
From
(Dollars in millions) -------------- Revenue ------------ Continuing Pre-tax
External Internal Total Operations Margin
------------ -------- ------- ---------- -------
SEGMENTS
Global Services $31,187 $2,085 $33,272 $3,361 10.1%
% change 21.0% -0.2% 19.4% 10.6%
Systems Group 9,066 571 9,637 978 10.1%
% change 7.3% 8.6% 7.4% 32.2%
Personal Systems Group 7,909 123 8,032 (127) -1.6%
% change -1.7% 55.7% -1.2% nm
Technology Group 2,096 598 2,694 (218) -8.1%
% change -29.5% -7.9% -25.6% 80.2%
Software 10,061 1,147 11,208 2,347 20.9%
% change 8.5% 35.9% 10.8% 3.3%
Global Financing 2,095 868 2,963 861 29.1%
% change -11.8% 40.7% -1.0% 27.2%
Enterprise Investments 725 4 729 (208) -28.5%
% change 4.5% 33.3% 4.6% -2.0%
TOTAL SEGMENTS 63,139 5,396 68,535 6,994 10.2%
% change 9.6% 12.3% 9.8% 28.7%
Eliminations / Other 79 (5,396) (5,317) 2
TOTAL IBM $63,218 $0 $63,218 $6,996 11.1%
% change 9.9% 9.9% 45.4%
nm - not meaningful
NINE MONTHS 2002
------------------------------------------------------------
Pre-tax
Income
(Loss)
From
(Dollars in millions) -------------- Revenue ------------ Continuing Pre-tax
External Internal Total Operations Margin
------------ -------- ------- ---------- -------
SEGMENTS
Global Services $25,785 $2,089 $27,874 $3,038 10.9%
Systems Group 8,446 526 8,972 740 8.2%
Personal Systems Group 8,047 79 8,126 10 0.1%
Technology Group 2,972 649 3,621 (1,099) -30.4%
Software 9,273 844 10,117 2,272 22.5%
Global Financing 2,375 617 2,992 677 22.6%
Enterprise Investments 694 3 697 (204) -29.3%
TOTAL SEGMENTS 57,592 4,807 62,399 5,434 8.7%
Eliminations / Other (90) (4,807) (4,897) (622)
TOTAL IBM $57,502 $0 $57,502 $4,812 8.4%
-10-
ATTACHMENT II
|
|
| IBM 3Q 2003
| EARNINGS PRESENTATION
|
|
| OCTOBER 2003
|
Thanks and good afternoon. This is Hervey Parke, Vice President of Investor
Relations for IBM, thank you all for joining us.
At this time, the opening page of the presentation should have automatically
loaded, and you should be on Chart 1, the title page.
After the last chart in the presentation, we will provide you an index to go
back to specific slides during the Q&A. Or, you can jump to any chart in the
presentation at any time by clicking on the chart name on the scrolling list
found on the left navigation bar.
For printing slides, there are two alternatives:
There is a link on the index page so you can download the entire set of charts
for printing. Or, there is a link to printer-friendly charts along the bottom of
the presentation window so you can download them at any time.
In roughly an hour, you will also be able to link to the prepared remarks using
a link also found at the bottom of the presentation window.
And finally, a replay of this webcast will be available on this website by this
time tomorrow.
Let me also point out that this presentation includes certain non-GAAP financial
measures in an effort to provide additional information on the Company's
results.
All non-GAAP measures have been reconciled to their related GAAP measures in
accordance with SEC rules. You will find reconciliation charts at the end.
Now, please click on the Next button and move to Chart 2.
Certain comments made by John Joyce or myself during this call may be
characterized as forward looking under the Private Securities Litigation Reform
Act of 1995.
Those statements involve a number of factors that could cause actual results to
differ materially.
2
Additional information concerning these factors is contained in the company's
filing with the SEC. Copies are available from the SEC, from the IBM web site,
or from us in Investor Relations.
Please click again on the Next button for Chart 3.
Now, let me turn the call over to John Joyce, IBM's Senior Vice President and
Chief Financial Officer.
Thank you Hervey.
o IBM delivered $21.5 billion of revenue, up 9% as reported, up
4% at constant currency, which means:
o without the benefit of currency or acquisitions, we grew
organically in our strategic businesses, Services, Software
and Systems;
o and we grew faster than the key competitors in these same
businesses.
o We delivered $2.5 billion of pretax profit from Continuing
Operations, very solid profitability at 11.8% margin.
o And we delivered $1.02 in earnings per share.
o This was up both year-to-year and sequentially from the 2nd
quarter.
o Our Cash Flow was strong.
o Our Net Cash from Operations, excluding Global Financing
Receivables, was $2.9 billion in the 3rd quarter.
o Our Balance Sheet also remains strong with $6.2 billion cash
on hand.
o We signed $15.4 billion of new Global Services contracts.
As I said 90 days ago, overall IT spending remains good, but not robust.
Customers remain cautious with capital spending.
o Yet given this environment, we are gaining competitive advantage
from our ebusiness on demand strategy.
3
o As customers IT decisions continued to shift focus from
piece parts to business-driven solutions, only IBM has
industry-leading capabilities.
o We continued to make good progress in gaining share in key
segments, and in new customer initiatives, like for Small and
Medium Businesses.
o And, we benefited from our mix of annuity-like and transaction-
based growth businesses.
Now let's get into the details of the 3rd quarter, starting with Revenue, Chart
4
As I said, Total Revenue in the 3rd quarter was up 9% as reported, and it was up
4% at constant currency. I will also point out that our IT Services revenue was
reduced by a $206 million reclassification for some OEM equipment that we sold
to our customers.
The reclassification, retroactive to the beginning of the year, reduced both
revenue and cost, so there was zero impact on profit.
Revenue for Global Services, half of IBM's revenue, was up 17% year-to-year as
reported in the quarter, and up 11% at constant currency.
Strategic Outsourcing maintained its steady growth, given its annuity-like
character, although Business Consulting Services slowed, given its greater
economic sensitivity.
Hardware revenue in the 3rd quarter declined 1% as reported and 5% at constant
currency, similar to the 1st half.
Software revenue growth improved to 11% as reported and 5% at constant currency.
Tivoli showed the greatest improvement.
Global Financing revenue declined 10% as reported, and 14% at constant currency.
Income-generating assets were down, but financing originations were up. And,
used sales grew 9% in the quarter.
Now please click on the Next button for Chart 5, and we'll discuss our revenue
by geography.
4
From a Geographic perspective --
o Europe's growth at constant currency showed the greatest
improvement,reflecting better execution by our team.
Of our major countries there:
o the UK continued to have the strongest growth at 16% in local
currency, and,
o Germany and Italy, which both declined last quarter, improved.
Germany grew 3% and Italy was flat.
o Americas growth appeared to slow a little, but:
o the US had a tougher compare from a year ago, and,
o both Latin America and Canada picked up.
o In the Asia Pacific region there was little change to the pattern
from the 1st half.
o Japan, which is about 60% of Asia Pacific's revenue, was up
slightly at constant currency.
o Korea, Australia/New Zealand, China, and the ASEAN region had
double-digit growth.
Our OEM revenue, which makes up 3% of IBM's revenue, showed marginal improvement
but was still down 26%.
As I mentioned last quarter, a key factor was our exiting the Electronic Card
Manufacturing and Test business last year.
Exiting this business drove 16 points of the decline in OEM. I'll expand on our
OEM logic business shortly.
Now let me give you an additional view of our revenue, by customer set, Chart 6.
This chart reflects our five worldwide industry sectors, as well as our
important Small and Medium Business customers. It excludes our OEM business.
Let me emphasize that, while we report our results by brand and by geography,
our go-to-market strategy is based on customer sets.
Let me highlight two points:
5
o The improvement in our growth rate at constant currency from 4%
in the 2nd quarter to 6% in the 3rd quarter was primarily driven
by a significant pick up in our Financial Services customers,
notably our Commercial Banking customers in Americas and Europe.
o Also, our Small and Medium Business sales organization continued
to show good growth.
About 60% of this revenue comes from customers with less than
1000 employees. It's a good economic sign to see this growth,
although we are executing better. We are also providing new
product packages expressly tailored to the needs of these
businesses.
Now let's turn to Gross Profit, Chart 7.
Total gross profit margin in the 3rd quarter was 36.3%, down 6 tenths of a point
from last year's 3rd quarter, and 7 tenths of a point from the 2nd quarter.
Pricing pressure is a constant in the IT sector. In the seasonally slow 3rd
quarter, we saw added pricing pressure from our competitors who are attempting
to hold share. This varied by region and by product.
Global Services gross profit margin declined 1.4 points in the quarter.
The key driver was an increased mix of our lower-margin Business Consulting
Services. We also had lower margins in Europe, due to utilization, although
improving BCS margin in Americas offset part of that.
Outsourcing gross profit margins also contributed to the decline, due primarily
to the early stages of a new contract.
Hardware gross profit margin declined 1.5 points.
The low gross margins in our Technology Group and pricing pressures in the Asia
Pacific region were key factors.
On the other hand, for Software, where revenue grew double digits, gross profit
margin increased 1.9 points I'll have some more on gross profit when I get into
a discussion of the business units.
6
Now let's turn to Expense, Chart 8.
Total Expense and Other Income grew 7% in the 3rd quarter, as reported.
Since revenue was up 9%, Total Expense-to-revenue improved by 3 tenths of a
point. Underneath this, SG&A expense-to-revenue improved by a tenth of a point
and R&D was unchanged.
Now let me go through our "road map" of specific expense items that can help or
hurt earnings in different ways quarter to quarter.
As in past quarters, earnings growth was hurt by a number of factors:
o Typically for each quarter this year, retirement-related plans,
both pension and health, were a year-to-year hurt of $142 million.
o Continued workforce rebalancing expense was $86 million. up
$63 million from last year.
o And finally, Real Estate transactions were not a factor in this
quarter, and so were down $56 million from last year's gains.
On the other hand, we had some contributors to earnings growth.
First, Provisions against Accounts Receivable were $158 million less than last
year's 3rd quarter.
o As we've pointed out this year, the general economic environment
as well as specific customer issues have stabilized and
contributed to lower year-to-year charges.
o The overall credit rating of our customers has improved.
And second, IP Income was up $174 million from a year ago.
We had a good number of deals this quarter, including publicized
transactions with Fidelity, EMC and AMCC, none of which was over
$100 million.
Let me add that, year-to-date, IP Income is slightly ahead of
last year's first three quarters. Since a peak of $1.7 billion in
2000, IP Income declined to
7
$1.1 billion last year. Full-year 2003 should be
about the same as last year, perhaps a little above.
The basis for our IP income is our annual $5 billion
investment in Research and Development, and our technology
and patent portfolio.
Finally, to round out our discussion of "road map" expenses,
Equity Transactions and Interest Income had little impact on
earnings growth this quarter.
One last point on currency.
As we've often pointed out, we have ongoing hedging programs that are intended
to mitigate the volatility of currency.
The impact of these hedging programs is reflected in SG&A, Other Income and
Expense, as well as cost of goods sold.
As we normally do, we have provided you a supplemental chart at the end of the
presentation which benchmarks currency's potential future impact on revenue,
assuming Tuesday's exchange rates.
Now let's turn to Cash Flow Analysis, Chart 9.
This Cash Flow Analysis chart differs in one respect from our FAS 95 format you
will find in the supplemental charts at the back.
It considers our Global Financing Receivables as an investment on which we make
profit, not as Working Capital that we want to minimize for efficiency.
This chart lays out the three broad categories of our investments and what we
return to shareholders in the form of stock buybacks and dividends.
So, Net Cash Provided from Operations year-to-date September, excluding the
change in Global Financing Receivables, was $5.6 billion, up $600 million from
last year.
While we were down about $700 million in the 1st quarter, our 2nd and
3rd quarter performances were strong enough to put us $600 million ahead of last
year after three quarters.
The principal drivers were better net income and continued focus on working
capital management.
So first, the investments:
8
o Net Capital Expenditures were $2.9 billion, down $400 million
from a year ago, driven by slowing investments in our
Microelectronics business as we complete our 300 millimeter
facility, and partially offset by increased investment in
our Global Services outsourcing business. This is a trend you
should expect to continue.
o Next, Global Financing Receivables, net of changes in Global
Financing Debt, were a source of $1.9 billion through 3rd quarter
year-to-date. This was due to the continued decline in the
customer financing assets.
o Finally, acquisitions were $1.8 billion, driven by the acquisition
of Rational Software in the 1st quarter and the post-closing
adjustment of the Price Waterhouse Coopers Consulting acquisition
completed in the 3rd quarter.
Next, the return to shareholders:
o Share repurchase remains an important part of our financial model.
As I told you in the last call, we increased our rate of
buyback in the 3rd quarter, we increased our spending to $1.2
billion.
Year-to-date, we have spent $1.3 billion to buy back
approximately 16 million shares.
We have $2.5 billion remaining from our last Board
authorization.
Average diluted shares for the quarter were 1.756 billion, up
2.6% from a year ago.
o Finally, we paid out over $800 million in dividends through
September 2003.
Now, please turn to Chart 10, and we'll discuss the Balance Sheet.
Our cash level at the end of the 3rd quarter remained high at $6.2 billion.
o This was up over $900 million from a year ago,
o and up slightly from year-end 2002, despite payment for Rational,
the post closing adjustment for Price Waterhouse Coopers
Consulting and the Australia services joint venture acquisition.
o Also, we bought back $380 million of debt in the quarter.
9
Of our $23 billion of debt, almost all of it was to support our Global Financing
business, which was leveraged at 6.7 to 1, very appropriate for that line of
business.
We are well positioned to handle future opportunities.
Now let me turn to a discussion of some of the individual businesses, starting
with Global Services, Chart 11.
Given the environment, Global Services had another solid quarter.
Dur ing the quarter, we believe we held or gained share, with IGS revenue at
$10.4 billion, up 17% as reported and up 11% at constant currency.
o Underneath this, Services was up 18%, or up 13% at constant
currency, while m aintenance was up 7%, or up 1% at constant
currency.
Total signings for Services this quarter were $15.4 billion, up about 70%
year-to-year.
A point of clarification regarding this metric. Because revenue from signings
can be spread over many years, we historically report signings using a constant
rate.
For comparative purposes, our signings this quarter at spot rates would be
approximately $16.2 billion.
This quarter we signed:
o 14 deals greater than $100 million,
o of which three deals were greater than one billion dollars.
o Long-term signings totaled over $10 billion.
The backlog for Global Services, including Strategic Outsourcing, BCS, IT
Services and Maintenance, was estimated at $115 billion at the end of the
quarter, our largest ever.
And entering the 4th quarter, our pipeline of opportunity is up sequentially,
with strength in all geographies and lines of business.
10
The pipeline for BTO is particularly strong, and grew significantly during the
3rd quarter.
I mentioned before that IGS Gross Margin declined, driven by a combination of
factors. However, for the Global Services segment measurement, pretax profit
margin improved sequentially by 6 tenths of a point.
Now, let's review the three major segments of Global Services:
Strategic Outsourcing, about 40% of Global Services, grew 13% year-to-year, or
about 8% at constant currency.
IGS's competitive advantage was reflected in a couple of deals we won in the 3rd
quarter.
o We signed an agreement with Nordea, transforming its entire IT
production services from a fixed cost structure to a variable
model, and automating tasks such as resource provisioning, asset
tracking, workflow scheduling, and infrastructure monitoring.
o We also signed an agreement with John Hancock. IBM will deploy
technology that continuously monitors performance to prevent
service disruptions to its distribution system supporting
insurance agents, banks, and insurance brokers. IBM's
infrastructure will increase or decrease capacity according to
John Hancock's needs, billing only for the systems and technology
it uses.
In addition to customers like these, industry analysts continued to validate our
on-demand strategy:
IDC issued a report stating that IBM was the leader in promoting on-demand
services, and that IBM is the number-one outsourcing vendor in terms of market
share in both the United States and global marketplaces.
By the way, another form of IBM's outsourcing, eBusiness hosting, provides web
hosting infrastructure and application management as an Internet service.
This area grew 26% year-to-year, again with profitable contribution from each
geography.
11
Integrated Technology Services DECLINED 2%, OR 7% at constant currency. ITS is
about 30% of Global Services, and includes product support services and
maintenance.
Impacting ITS revenue was a year-to-year reduction in network installation
services in the public sector. We anticipate this to be the last quarter where
we see this impact.
And I mentioned earlier that our IT Services revenue was impacted by a $206
million reclassification for certain OEM equipment that we sold to our
customers. The adjustment, retroactive to the beginning of the year, reduced
both revenue and cost, so there was zero impact on profit dollars.
And finally, the third segment of IGS, Business Consulting Services:
With the acquisition of PwC Consulting, BCS now represents about 30% of Global
Services revenue.
This unit grew 53% for the quarter, or 45% at constant currency.
Although the Americas continued to lead our overall growth, Europe improved its
year-to-year growth rates over last quarter and Asia Pacific improved
sequentially.
Regarding the progress of the PwC Consulting integration:
o We continued to retain about 97% of the partners.
o And so far, we've regained 130 of the 149 accounts that dropped
PwC Consulting prior to the acquisition due to auditor
independence issues.
Our BCS business is comprised of both Business Transformation Outsourcing and
Consulting and Systems Integration. We have been very successful using our
industry and consulting skills to grow our BTO business, which was among the
strategic intents of the acquisition. We are pleased with our progress.
Transactions in our BTO signings continued to improve this quarter, including
wins such as:
o in Human Resource process, Procter & Gamble, Lincoln
Financial, and the government of Alberta, Canada,
o and in Customer Care process, several government
agencies worldwide.
12
Our performance in the traditional Consulting and Systems Integration business
has been consistent with our competitors in the current weak market.
For many customers, we will need to see an improvement in the economy before we
see a pickup in our Consulting and Systems Integration business.
So Global Services had a good 3rd quarter.
o We had strong signings, particularly given the environment, and
our pipeline of opportunity grew.
o Our measurement segment profitability improved from the 2nd
quarter.
o And we made real progress in shifting the business model for our
new Business Con sulti ng Servi ces towards major transformation
programs, leveraging the integration of PwC Consulting.
A Gartner Group report recently stated that "IBM was the overwhelming dominant
brand in Business and IT Consulting, IT Outsourcing, and Systems Development and
Integration."
Now, Click on the Next button for Chart 12, and I'll discuss our Technology
Group.
Total Revenue for the Technology Segment was down 30% year-to-year.
As I said earlier, a key factor was our decision to exit the card assembly and
test business which drove half of the rate of decline in Technology Segment.
And while our OEM logic business was down 13% year-to-year, it was up
sequentially $15 million.
The Technology Segment lost $96 million, a small improvement from last quarter.
This was somewhat better than we had anticipated, although primarily driven by
IP which offset a decrease in gross profit due to mix and to restructuring
charges of approximately $20 million.
But the Technology Group made progress this quarter in several key areas:
o Yields from our semiconductor plants continued to improve.
13
o We saw stronger demand from our OEM customers, and we are shipping
Apple's G5 PowerPC and ramping up for other major customers.
o We also had significant wins this quarter, including one with
Intersil which utilizes some technologies from our Burlington
facility.
o Our 300 millimeter plant in East Fishkill is now tooled to handle
350 wafer starts per day. This is still below its ultimate
capacity, but we will continue to add tooling only as customer
demand grows.
o The Technology Group continued to deliver leadership technologies
to IBM Systems Group. The vertical integration of these two
groups, along with help from IBM Research, vaulted IBM ahead of
HP to achieve number one in worldwide server share.
o Our Engineering & Technology Services business grew over 30% from
the 2nd quarter and had their largest quarter of signings. This
quarter, we signed a letter of agreement with Raytheon that could
be worth up to $100 million over five years.
Looking ahead to the 4th quarter, we expect total segment revenue, external plus
internal, to reach approximately one billion dollars, driven by improved yields
and customer wins.
This will be real progress toward the $1.1 billion objective I discussed last
quarter to reach break-even profit.
Now click on the Next button for Systems Group, Chart 13.
IBM Systems Group grew 6% year-to-year as reported, or flat at constant
currency.
When industry results are available, we believe it will show IBM has retained
the number one Server vendor share position, with strengthening across all
Server Segments.
The success in this segment continues in large part from the integrated
technology leadership of our TG partnership, our integrated supply chain
efficiencies, and sales growth in all geographies.
14
Gross profit was down year-to-year by approximately two points, driven by a very
competitive pricing environment, particularly in Asia Pacific, and the mix of
our product portfolio.
zSeries mainframe hardware revenue was up 1%, or down 5% at constant currency.
Shipments in terms of MIPS, including what is shipped to Global Services and for
Global Financing operating leases, were up 30% year-to-year, the strongest
growth in two years. And MIPS grew 20% sequentially.
These results were consistent with the pricing initiatives I told you about last
quarter.
In the fourth quarter, in addition to having a full quarter of secure-key
cryptography, we will start shipping additional capability for the z990 T-Rex,
including:
o Additional processors, up to 32 will be available, doubling the
current high end.
o 512 channels, twice the current limit, and,
o 256 gigabytes of memory, again doubling the current capacity.
These enhanced offerings will be important drivers of zSeries demand.
Our pSeries UNIX server revenue grew 5% year-to-year, 1% at constant currency.
We continued to see strong demand, and we did have supply constraints in some
low-end models.
Despite these constraints, we believe, when the industry data becomes available,
we will have gained significant share. This would be the fifth consecutive
quarter of share gains for the pSeries.
iSerieS revenue was up 5% year-to-year, or flat at constant currency.
A key competitive differentiator for this platform is its ability to consolidate
and integrate heterogeneous workloads.
Linux can run on the iSeries and is beginning to see increased usage.
15
Windows can run on the iSeries when xSeries technology is integrated as a
feature. This quarter approximately 25% of iSeries shipped with this feature.
Customers also are utilizing the iSeries ability to provide on demand computing.
Over $10 million of capacity on demand processors were activated this quarter,
driving healthy incremental gross profits.
Total xSeries revenue grew 13% year-to-year, 8% at constant currency
And despite the very competitive environment in this sector, xSeries margins
improved year-to-year.
xSeries servers grew 16% year-to-year, 11% at constant currency.
IBM is the only vendor to offer customers the choice of Xeon, Opteron or Itanium
solutions.
High-volume servers grew over 40% year-to-year, supported by our strong growth
in blades.
We believe that when the industry data becomes available, IBM xSeries servers
will have again gained share.
Turning to storage, revenue for total storage hardware grew 6%, or 1% at
constant currency.
Enterprise storage declined 10% year-to-year, 15% at constant currency, as we
had a difficult compare period given our successful launch of the Shark Model
800 last year. We expect Shark to return to growth in the fourth quarter.
But midrange storage grew 33% year-to-year, 26% at constant currency, driven by
FAStT's growth of over 85%.
Our Tape business improved and grew 18% or 13% at constant currency, our first
double-digit growth in two years.
The midrange LTO offering continued to show growth, and we began to see
improvement in our high-end tape product sales with the introduction of our IBM
Total Storage 3592 Enterprise Tape Drive.
16
As I indicated last quarter, we began shipping the first products in our IBM
Storage Virtualization Family.
We now have installations in every major geography and across a wide range of
industries. And yesterday, we announced the expanded functionality including
support for non-IBM storage devices and the ability to embed the function into
Cisco switches.
In addition, we announced the IBM SAN File System to provide customers improved
storage management at lower cost.
So, we gained share in midrange storage and tape. We fell back against a key
competitor in high-end external storage, but we expect to get that share back in
the 4th quarter.
By leveraging leading technology in conjunction with open standards established
by the Storage Network Industry Association, our storage product family is well
positioned going forward.
Now click on the Next button for Personal Systems Group, Chart 14.
Revenue from our Personal Systems Group was up 2% year-to-year as reported, down
2% at constant currency.
ThinkPad revenue grew 8% year-to-year, or 4% at constant currency, driven by
strong units growth of 28%.
Our Desktop PCs were down 6% year-to-year, 10% at constant currency, with units
up 8%
We believe our revenue growth will be in-line with the industry when the data
becomes available.
This segment lost $50 million.
Strong price pressures, particularly in Asia Pacific, was a key factor in this
profit performance.
Partially offsetting this was the continued mix benefit we see from the shift
from desktops to laptops.
We continued to bring unique IBM value to our PCs.
17
Last week we announced our latest ThinkPads which feature a new technology
called Active Protection System.
Using a microchip on the motherboard, this system can detect a fall and
temporarily stop the hard drive protecting our customers' data.
At the end of the quarter we had some late deferrals which, coupled with our
typical seasonality, should contribute to our goal of profitability in the 4th
quarter.
Now if you'll move to Chart 15, we'll cover Software.
Our software business, at $3.5 billion, had a solid quarter, growing 11% as
reported and 5% at constant currency.
o Operating Systems revenue, which represent 18% of total software,
was up 6% as reported, flat at constant currency.
o Middleware was up 14%, or 8% at constant currency.
In what continued to be a challenging software environment with only modest
increases in customer spending, our results were strong.
This quarter, we believe we gained or held share in all key segments of our
middleware portfolio.
65% of our middleware business resides on host-based mainframe systems,
providing us with a steady annuity stream of software revenue. The remaining 35%
of our middleware, based on distributed platforms such as Linux, UNIX and
Windows, is predominantly priced on a transaction-based model.
This distributed-platform middleware grew 27%, or 20% at constant currency, with
the addition of Rational contributing 16 points of this growth.
Now, let's look at our middleware software products.
18
The WebSphere family of software is the industry's most complete portfolio of
infrastructure software for integrating and managing high-volume transactions.
It grew revenue by 12%, or 6% at constant currency, faster than the expected
results of our largest competitor.
The integration of Rational continued at a rapid pace in the quarter.
o Notably, their customer support function is now fully integrated.
o License revenue grew 7%, or 2% at constant currency, versus
Rational Corporation's reported numbers for the 3rd quarter last
year.
o We continued to roll-out new Rational products, including the
"Rapid Developer" product, a software tool that helps programmers
build applications faster and with greater efficiency.
Our Data Management software revenue grew 5% for the quarter, and declined 1% at
constant currency.
Our DB2 database software continued to show strong growth at 14%, or 8% at
constant currency, with balanced growth in both our host and distributed
products. DB2 continued to grow faster than our largest competitor.
Content Management software, supporting the needs of our customers to manage all
forms of unstructured data, grew 15%, or 8% at constant currency.
Offsetting this strong performance, our IMS tools and Business Intelligence
tools declined.
Tivoli software had a very strong quarter, growing revenue 25%, or 18% at
constant currency.
Tivoli experienced growth across all product segments, growing revenue double
digits in Systems, Security, and Storage software.
These products are at the heart of our on demand strategy, enabling businesses
to securely automate many of their processes and gain operational efficiencies.
Lotus software, which includes Notes and Domino, improved significantly in the
3rd quarter, growing revenue 9% year to year, or 1% at constant currency.
Lotus continues to expand its portfolio of world-class messaging and
collaboration solutions.
19
Our new Workplace Messaging Platform, based on a WebSphere, DB2, Java-based
scalable platform, is due to ship in the 4th quarter.
This new offering provides users with access to the information and business
processes they need, in a single secure, dynamic environment.
In addition to these five key brands, we have a set of Other Middleware,
including our traditional host software products like CICS, Storage and Printer
Software.
In total, these grew 7%, or 1% at constant currency.
Now let me highlight two key broad initiatives to drive profitable revenue
growth:
First, our momentum with Independent Software Vendors is building.
Our partners continued to increase their reliance on IBM
middleware in their reference platforms, and we continued to
maximize existing relationships with alliance partners like
Siebel and SAS.
Second, we continued to build momentum in the Small and Medium Business
market, one of the fastest growing customer sets.
So our Software Group had a good quarter:
o We grew or held share in all of our key segments.
o WebSphere and DB2 product families both grew at double digits.
o Tivoli and Lotus performance improved significantly in the quarter.
o And importantly, we have seen a customer trend towards purchasing
more complete IBM middleware solutions and less "piece parts" in the
software market.
Prudential Financial was a good example in the 3rd quarter. To reduce costs and
improve operations they purchased a software solution that included WebSphere
Application Server, DB2 and Tivoli.
You should expect us to report double-digit software growth again in the 4th
quarter.
20
Now if you'll click on the Next button for Chart 16, I'll quickly wrap up.
So our 3rd quarter, like our 1st half, was a good quarter in light of the
environment.
The good news is that the changes taking place in the IT market support our
strategy.
Customers are looking for IT to solve their business issues.
There are many who want history to repeat itself. There are those that value
companies simply on a historical basis. This IT market is changing and history
simply will not repeat itself.
Customers are demanding more from their IT providers, and customers will
continue to drive the IT agenda going forward.
This is the foundation of IBM's strategy. We have been moving into a position of
strength, recognizing these changes. 65% of our revenue now comes from Software
and Services.
And in the 4th quarter, we will continue to benefit from this strategy.
We expect that we will continue to gain share, not only because of the
application of our advanced technology, but also because of the breadth of our
offerings.
We expect to see improved profitability in our Technology and Personal Systems
Groups.
Now the key is demand. Although IT spending has stabilized, it is still too
early to predict a rebound.
However, given the strength of our strategy and our market position, the
averages of your current estimates for revenue and profit in the 4th quarter are
reasonable.
21
ATTACHMENT III
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|
|
| IBM 3Q 2003
| EARNINGS PRESENTATION
|
|
| OCTOBER 2003
|
-2-
--------------------------------------------------------------------------------
CERTAIN COMMENTS MADE IN THIS PRESENTATION MAY BE CHARACTERIZED AS FORWARD
LOOKING UNDER THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995.
THOSE STATEMENTS INVOLVE A NUMBER OF FACTORS THAT COULD CAUSE ACTUAL RESULTS TO
DIFFER MATERIALLY.
ADDITIONAL INFORMATION CONCERNING THESE FACTORS IS CONTAINED IN THE COMPANY'S
FILING WITH THE SEC. COPIES ARE AVAILABLE FROM THE SEC, FROM THE IBM WEB SITE,
OR FROM IBM INVESTOR RELATIONS.
-3-
--------------------------------------------------------------------------------
IBM FINANCIAL SUMMARY
---------------------
CONTINUING OPERATIONS
B/(W) B/(W) B/(W)
1Q03 YR/YR 2Q03 YR/YR * 3Q03 YR/YR
---- ----- ---- -------- ------ -----
--------------
REVENUE $20.1B 11% $21.6B 10% $21.5B 9%
--------------
@CC 4% 3% 4%
GP% 36.0% (0.1 PTS) 37.0% -- 36.3% (0.6 PTS)
E/R% 26.2% (0.2 PTS) 25.6% 8.4 PTS/0.1 PT 24.5% 0.3 PTS
--------------
PRE-TAX INCOME 2.0B 9% 2.5B 314%/11% 2.5B 6%
--------------
PTI% 9.9% (0.2 PTS) 11.4% 8.4 PTS/0.1 PT 11.8% (0.3 PTS)
TAX RATE 30.0% (0.8 PTS) 30.0% (4.7 PTS)/(0.1 PT) 30.0% (0.5 PTS)
SHARES (DILUTED) (M) 1758 -- 1764 (2%) 1756 (3%)
--------------
EPS $0.79 $0.06 $0.98 $0.73/$0.09 $1.02 $0.03
--------------
---------------------------------------------------------------------------------------------------------------
NET CASH FROM OPS. ($0.3B) ($0.7B) $3.0B $0.7B $2.9B $0.6B
(EX. GLOBAL FIN. A/R)
---------------------------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------------------------
GLOBAL FIN. LEVERAGE 6.8 (0.2) 6.7 0.2 6.7 0.1
NON-GF DEBT / CAP 7% (4 PTS) 4% -- 1% 7 PTS
---------------------------------------------------------------------------------------------------------------
* WITH AND WITHOUT $1.6B 2Q02 CHARGES
-4-
--------------------------------------------------------------------------------
IBM REVENUE
-----------
($B) B/(W) YR/YR B/(W) YR/YR B/(W) YR/YR % OF
-------------- ------------- ------------- YTD
1Q03 Rptd @CC 2Q03 Rptd @CC 3Q03 RPTD @CC Rev
---- ---- --- ---- ---- --- ---- ---- --- ---
GLOBAL SERVICES 10.2 24% 15% 10.6 23% 14% 10.4 17% 11% 49%
HARDWARE 5.8 (1%) (6%) 6.6 (1%) (6%) 6.7 (1%) (5%) 30%
SOFTWARE 3.1 8% 2% 3.5 6% (2%) 3.5 11% 5% 16%
GLOBAL FINANCING 0.7 (10%) (15%) 0.7 (18%) (24%) 0.7 (10%) (14%) 3%
ENTERPRISE INV./OTHER 0.3 7% (2%) 0.2 6% (1%) 0.3 3% (3%) 1%
------------------------------------------------------------------------------------------------------------
IBM 20.1 11% 4% 21.6 10% 3% 21.5 9% 4% 100%
------------------------------------------------------------------------------------------------------------
MAY NOT ADD DUE TO ROUNDING
-5-
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IBM GEOGRAPHIC REVENUE
----------------------
($B) B/(W) YR/YR B/(W) YR/YR B/(W) YR/YR % OF
-------------- ------------- ------------- YTD
1Q03 Rptd @CC 2Q03 Rptd @CC 3Q03 RPTD @CC Rev
---- ---- --- ---- ---- --- ---- ---- --- ---
Americas 8.6 5% 7% 9.5 5% 5% 9.4 4% 3% 43%
Europe/ME/A 6.3 23% 3% 6.9 23% 3% 6.8 19% 7% 32%
Asia Pacific 4.5 14% 5% 4.6 12% 6% 4.8 11% 7% 22%
OEM 0.7 (15%) (16%) 0.6 (30%) (31%) 0.6 (26%) (26%) 3%
------------------------------------------------------------------------------------------------------------
IBM 20.1 11% 4% 21.6 10% 3% 21.5 9% 4% 100%
------------------------------------------------------------------------------------------------------------
MAY NOT ADD DUE TO ROUNDING
-6-
--------------------------------------------------------------------------------
IBM REVENUE - KEY INDUSTRY SALES ORGS.
--------------------------------------
($B) B/(W) YR/YR B/(W) YR/YR B/(W) YR/YR % OF
-------------- ------------- ------------- YTD
1Q03 Rptd @CC 2Q03 Rptd @CC 3Q03 RPTD @CC Rev
---- ---- --- ---- ---- --- ---- ---- --- ---
FINANCIAL SVCS 4.8 11% 3% 5.3 8% -- 5.4 13% 8% 25%
PUBLIC 3.0 19% 11% 3.4 19% 13% 3.5 12% 7% 16%
INDUSTRIAL 2.6 13% 4% 2.8 17% 9% 2.9 14% 8% 14%
DISTRIBUTION 1.9 12% 4% 1.9 2% (4%) 1.9 3% (1%) 9%
COMMUNICATIONS 1.8 8% 2% 2.0 15% 8% 1.9 8% 3% 9%
SMALL/MEDIUM 4.3 13% 6% 4.9 17% 9% 4.8 16% 10% 23%
------------------------------------------------------------------------------------------------------------
ALL SECTORS 19.3 12% 5% 21.0 12% 4% 21.0 11% 6% 100%
------------------------------------------------------------------------------------------------------------
-7-
IBM GROSS PROFIT MARGIN
-----------------------
% OF
B/(W) B/(W) B/(W) YTD
1Q03 YR/YR 2Q03 YR/YR 3Q03 YR/YR REV
----- ---------- ----- --------- ----- -------- -----
Global Services 24.9% (1.1 pts) 25.9% (0.4 pts) 25.1% (1.4 PTS) 49%
Hardware 26.6% 2.1 pts 26.9% 2.1 pts 25.2% (1.5 PTS) 30%
Software 84.6% 3.5 pts 86.2% 1.5 pts 85.8% 1.9 PTS 16%
Global Financing 58.9% 2.3 pts 54.6% (2.2 pts) 57.7% 1.5 PTS 3%
Enterprise Inv./Other 36.7% (19.5 pts) 41.9% (3.9 pts) 53.4% 13.2 PTS 1%
----------------------------------------------------------------------------------------------------------------
IBM 36.0% (0.1 pts) 37.0% -- 36.3% (0.6 PTS) 100%
----------------------------------------------------------------------------------------------------------------
MAY NOT ADD DUE TO ROUNDING
-8-
IBM EXPENSE SUMMARY
-------------------
($B) B/(W) B/(W) YR/YR B/(W)
1Q03 YR/YR 2Q03 YR/YR W/O CHGS 3Q03 YR/YR
----- --------- ----- ------- -------- ----- -------
SG&A 4.2 (5%) 4.5 16% (8%) 4.3 (8%)
RD&E 1.2 (5%) 1.2 (2%) 1.3 (8%)
IP AND CUSTOM DEV. INCOME (0.3) (5%) (0.2) (18%) (0.4) 75%
OTHER INCOME AND EXPENSE 0.1 nm -- 99% nm -- NM
INTEREST EXPENSE -- (32%) -- (25%) -- 3%
------------------------------------------------------------------------------------------------------------------
TOTAL EXPENSE AND OTHER INCOME 5.3 (12%) 5.5 17% (10%) 5.3 (7%)
E/R% 26.2% (0.2 pts) 25.6% 8.4 pts 0.1 pt 24.5% 0.3 PTS
------------------------------------------------------------------------------------------------------------------
NM = NOT MEANINGFUL
MAY NOT ADD DUE TO ROUNDING
-9-
IBM CASH FLOW ANALYSIS - YTD
----------------------------
($B) 3Q02YTD FY02 3Q03YTD
------- ---- -------
NET CASH FROM OPERATIONS (CONT. OPS.) 9.4 13.8 9.8
LESS: GF ACCOUNTS RECEIVABLE (4.4) (3.3) (4.2)
---- ---- ----
------------------------------------------------
NET CASH FROM OPERATIONS (CONT OPS), EXCL GF REC 5.0 10.5 5.6
------------------------------------------------
--------------------------------------
INVESTING ACTIVITIES
--------------------------------------
CAPITAL EXPENDITURES, NET (3.3) (4.6) (2.9)
GF A/R 4.4 3.3 4.2
GF DEBT (2.3) (3.1) (2.3)
---- ---- ----
NET GF DEBT TO A/R 2.1 0.2 1.9
ACQUISITIONS (0.2) (3.2) (1.8)
DIVESTITURES 0.0 1.2 0.0
--------------------------------------
RETURN TO SHAREHOLDERS
--------------------------------------
SHARE REPURCHASE (4.1) (4.2) (1.3)
DIVIDENDS (0.8) (1.0) (0.8)
CHANGE IN NON-GF DEBT (0.4) (0.1) (1.5)
OTHER 1.0 1.5 1.2
DISCONTINUED OPERATIONS (0.6) (0.7) (0.2)
---- ---- ----
--------------------------------------
CHANGE IN CASH & MARKETABLE SECURITIES (1.2) (0.4) 0.2
--------------------------------------
MAY NOT ADD DUE TO ROUNDING
-10-
IBM BALANCE SHEET
-----------------
SEPT DEC SEPT
($B) 2002* 2002 2003
----- ---- ----
-----------------------------------------------------------------------
CASH & MARKETABLE SECURITIES 5.2 6.0 6.2
-----------------------------------------------------------------------
NON-GF ASSETS** 46.8 56.4 59.8
GLOBAL FIN. ASSETS** 32.3 34.1 31.2
DISC. OPS. ASSETS 2.0
---- ---- ----
TOTAL ASSETS 86.3 96.5 97.2
OTHER LIABILITIES 38.4 47.7 46.8
DISC. OPS. LIABILITIES 0.2
-----------------------------------------------------------------------
NON-GF DEBT 1.6 2.2 0.3
GLOBAL FIN. DEBT 24.1 23.8 22.7
---- ---- ----
-----------------------------------------------------------------------
TOTAL DEBT 25.7 26.0 23.0
---- ---- ----
TOTAL LIABILITIES 64.4 73.7 69.9
EQUITY 21.9 22.8 27.3
-----------------------------------------------------------------------
NON-GF DEBT/CAP 8% 10% 1%
GLOBAL FIN. LEVERAGE 6.8 6.9 6.7
-----------------------------------------------------------------------
* RECLASSIFIED TO CONFORM WITH 2003 PRESENTATION
** EXCLUDING CASH & MARKETABLE SECURITIES
MAY NOT ADD DUE TO ROUNDING
-11-
GLOBAL SERVICES
---------------
REVENUE $10.4B, +17%; +11% @CC
YR/YR DELTA
---------------------------
($B) 3Q03 YR/YR @ACT. @CC
---- ----- ----- ---
REVENUE 10.4 1.5 17% 11%
GROSS PROFIT 2.6 0.2 10%
MARGIN 25% (1.4 PTS)
REVENUE
STRATEGIC OUTSOURCING 13% 8%
BUSINESS CONSULTING SERVICES 53% 45%
INTEGRATED TECH SERVICES (2%) (7%)
MAINTENANCE 7% 1%
3Q03 SIGNINGS $15.4B
ESTIMATED BACKLOG $115B
[GRAPHIC]
"Omitted graphic
is available on
IBM's website
(www.ibm.com)."
STRONG LONG-TERM 3Q03 SIGNINGS
SEQUENTIAL GROWTH IN PIPELINE
GAINING TRACTION IN BTO
-12-
TECHNOLOGY GROUP
----------------
SEGMENT REVENUE $882M, -30% yr/yr
o Half of the decline was from exiting the card assembly and test business
o Segment loss of $96M - sequential improvement
-- IP strength offset by restructuring and product mix
o Yields improved
o Engineering and Technology Services
-- Sequential growth
-- Strong customer acceptance
-13-
SYSTEMS GROUP - ESERVERS & STORAGE
----------------------------------
REVENUE $3.2B, +6% YR/YR; FLAT @CC
Revenue
ACTUAL @CC Share
------ --- -----
zSeries +1% -5% = MIPS up 30% - New function
AND 32-WAY IN 4Q
pSeries +5% +1% + CONTINUED STRONG DEMAND
iSeries +5% Flat + INTEGRATED PLATFORM FOR
MID-MARKET
xSeries Servers +16% +11% + BLADES AND HIGH VOLUME
SERVER STRENGTH
Total Storage +6% +1% + MID-RANGE DISK AND
TAPE STRENGTH
--------------------------------------------------------------------------------------------
Total Systems +6% Flat + #1 IN WORLDWIDE SERVER
MARKET SHARE
-14-
PERSONAL SYSTEMS GROUP
----------------------
REVENUE $2.8B, +2% YR/YR; -2% @CC
o REVENUE
-- THINKPADS UP 8%, 4% @CC
-- DESKTOPS DOWN 6%, 10% @CC
o SEGMENT LOSS OF $50M
-- PRICE PRESSURE, PARTICULARLY ON DESKTOPS
o FEATURE-RICH THINKPADS
-- ACTIVE PROTECTION SYSTEM
o GOAL: FOURTH QUARTER PROFITABILITY
-15-
SOFTWARE
--------
REVENUE $3.5B, +11%, +5% @CC
BRAND ACT. @CC
----- ---- ---
WEBSPHERE FAMILY 12% 6%
DATA MANAGEMENT 5% (1%)
[GRAPHIC] LOTUS 9% 1%
"Omitted graphic TIVOLI 25% 18%
is available on OTHER MIDDLEWARE 7% 1%
IBM's website RATIONAL NA NA
(www.ibm.com)."
o BELIEVE WE GAINED OR HELD SHARE IN ALL KEY SEGMENTS
o GP MARGIN IMPROVEMENT OF 1.9 POINTS
-16-
[IBM LOGO]
-S1-
CURRENCY: YEAR-TO-YEAR COMPARISON
---------------------------------
QUARTERLY AVERAGES PER US$
@ 10/14
10/14 SPOT
1Q03 2Q03 3Q03 SPOT 4Q03
---------- ----------- ---------- ------ -------
Euro 0.93 0.88 0.89 0.86
Yr/Yr 18% 19% 13% 14%
Pound 0.62 0.62 0.62 0.60
YR/YR 11% 10% 4% 5%
Yen 119 118 117 110
YR/YR 10% 7% 2% 10%
----------------------------------------------------------------------------
IBM REVENUE IMPACT 7 PTS 7 PTS 5 pts 6-7 PTS
NEGATIVE YR/YR GROWTH SIGNIFIES A TRANSLATION HURT
-S2-
IBM CASH FLOW (FAS 95) - YTD
----------------------------
($B) 3Q02YTD FY02 3Q03YTD
------- ---- -------
NET INCOME FROM CONTINUING OPS 3.4 5.3 4.9
DEPRECIATION / AMORTIZATION 3.8 4.4 3.5
WORKING CAPITAL / OTHER (2.2) 0.8 (2.7)
GF A/R 4.4 3.3 4.2
---- ---- ----
-----------------------------------------------------------------------------------------
NET CASH PROVIDED BY OPERATING ACTIVITIES 9.4 13.8 9.8
-----------------------------------------------------------------------------------------
CAPITAL EXPENDITURES, NET (3.3) (4.6) (2.9)
DIVESTITURES 0.0 1.2 0.0
ACQUISITIONS (0.2) (3.2) (1.8)
OTHER INVESTING 0.1 (0.3) 0.1
---- ---- ----
NET CASH USED IN INVESTING ACTIVITIES (3.3) (6.9) (4.5)
GF DEBT (2.3) (3.1) (2.3)
NON-GF DEBT (0.4) (0.1) (1.5)
DIVIDENDS (0.8) (1.0) (0.8)
SHARE REPURCHASE (4.1) (4.2) (1.3)
OTHER 0.8 1.1 0.7
---- ---- ----
NET CASH USED IN FINANCING ACTIVITIES (6.7) (7.3) (5.3)
EFFECT OF EXCHANGE RATE CHANGES ON CASH 0.1 0.1 0.2
DISCONTINUED OPERATIONS (0.6) (0.7) (0.2)
-----------------------------------------------------------------------------------------
NET CHANGE IN CASH & CASH EQUIVALENTS (CONT OPS) (1.1) (0.9) 0.1
-----------------------------------------------------------------------------------------
MAY NOT ADD DUE TO ROUNDING
-S3-
IBM CASH FLOW (FAS 95) - QUARTER
--------------------------------
($B) 3Q02 FY02 3Q03
---- ---- ----
NET INCOME FROM CONTINUING OPS 1.7 5.3 1.8
DEPRECIATION / AMORTIZATION 1.1 4.4 1.2
WORKING CAPITAL / OTHER (0.4) 0.8 0.0
GF A/R 1.2 3.3 0.9
---- ---- ----
-----------------------------------------------------------------------------------------
NET CASH PROVIDED BY OPERATING ACTIVITIES 3.6 13.8 3.8
-----------------------------------------------------------------------------------------
CAPITAL EXPENDITURES, NET (0.9) (4.6) (0.9)
DIVESTITURES 0.0 1.2 0.0
ACQUISITIONS 0.0 (3.2) (0.6)
OTHER INVESTING 0.2 (0.3) 0.3
---- ---- ----
NET CASH USED IN INVESTING ACTIVITIES (0.8) (6.9) (1.2)
GF DEBT (1.1) (3.1) (0.6)
NON-GF DEBT 0.8 (0.1) (0.4)
DIVIDENDS (0.3) (1.0) (0.3)
SHARE REPURCHASE (0.6) (4.2) (1.2)
OTHER 0.2 1.1 0.3
---- ---- ----
NET CASH USED IN FINANCING ACTIVITIES (0.9) (7.3) (2.1)
EFFECT OF EXCHANGE RATE CHANGES ON CASH 0.0 0.1 0.1
DISCONTINUED OPERATIONS (0.1) (0.7) 0.0
-----------------------------------------------------------------------------------------
NET CHANGE IN CASH & CASH EQUIVALENTS (CONT OPS) 1.8 (0.9) 0.6
-----------------------------------------------------------------------------------------
MAY NOT ADD DUE TO ROUNDING
-S4-
IBM CASH FLOW ANALYSIS - QUARTER
--------------------------------
($B) 3Q02 FY02 3Q03
---- ---- ----
NET CASH FROM OPERATIONS (CONT. OPS.) 3.6 13.8 3.8
LESS: GF ACCOUNTS RECEIVABLE (1.2) (3.3) (0.9)
---- ---- ----
NET CASH FROM OPERATIONS (CONT OPS), EXCL GF REC 2.4 10.5 2.9
INVESTING ACTIVITIES
CAPITAL EXPENDITURES, NET (0.9) (4.6) (0.9)
GF A/R 1.2 3.3 0.9
GF DEBT (1.1) (3.1) (0.6)
---- ---- ----
NET GF DEBT TO A/R 0.1 0.2 0.4
ACQUISITIONS 0.0 (3.2) (0.6)
DIVESTITURES 0.0 1.2 0.0
RETURN TO SHAREHOLDERS
SHARE REPURCHASE (0.6) (4.2) (1.2)
DIVIDENDS (0.3) (1.0) (0.3)
NON-GF DEBT 0.8 (0.1) (0.4)
OTHER 0.3 1.5 0.4
DISCONTINUED OPERATIONS (0.1) (0.7) 0.0
---- ---- ----
CHANGE IN CASH & MARKETABLE SECURITIES 1.7 (0.4) 0.3
MAY NOT ADD DUE TO ROUNDING
NON-GAAP FINANCIAL MEASURES
o IN AN EFFORT TO PROVIDE INVESTORS WITH ADDITIONAL INFORMATION REGARDING THE
COMPANY'S RESULTS AS DETERMINED BY GENERALLY ACCEPTED ACCOUNTING PRINCIPLES
(GAAP), THE COMPANY ALSO DISCLOSES THE FOLLOWING NON-GAAP INFORMATION WHICH
MANAGEMENT BELIEVES PROVIDES USEFUL INFORMATION TO INVESTORS:
-- MANAGEMENT REFERS TO GROWTH RATES AT CONSTANT CURRENCY SO THAT THE
BUSINESS RESULTS CAN BE VIEWED WITHOUT THE IMPACT OF CHANGING FOREIGN
CURRENCY EXCHANGE RATES, THEREBY FACILITATING PERIOD-TO-PERIOD
COMPARISONS OF THE COMPANY'S BUSINESSES. GENERALLY, WHEN THE DOLLAR
EITHER STRENGTHENS OR WEAKENS AGAINST OTHER CURRENCIES, THE GROWTH AT
CONSTANT CURRENCY RATES WILL BE HIGHER OR LOWER THAN GROWTH REPORTED
AT ACTUAL EXCHANGE RATES.
-- MANAGEMENT PROVIDES SELECTED 2ND QUARTER 2002 DATA EXCLUDING CHARGES
FOR SPECIAL REALIGNMENT AND PRODUCTIVITY ACTIONS TO SUPPLY CONSISTENCY
IN DISPLAY WITH THE JULY 2002 EARNINGS PRESENTATION, PROVIDE
COMPARABILITY TO 2ND QUARTER 2003 DATA, AND HIGHLIGHT THE OVERALL
IMPACT OF THOSE CHARGES ON YEAR-TO-YEAR FLUCTUATIONS. RECONCILIATION
TO THEIR RELATED GAAP MEASURES IS INCLUDED HEREIN.
-- MANAGEMENT EXCLUDED $100M OF AVERAGE RESOURCE RESTRUCTURING FROM 2ND
QUARTER 2002 CHARGES FOR SPECIAL REALIGNMENT AND PRODUCTIVITY ACTION
AS THIS REPRESENTS AN AVERAGE RECURRING CHARGE THAT IS INCLUDED IN 2ND
QUARTER RESULTS. THEREFORE, IT WOULD PROVIDE MISLEADING TRENDING DATE
TO INCLUDE THIS AMOUNT IN THE IMPACT OF THE 2ND QUARTER 2002 SPECIAL
ACTIONS.
-- MANAGEMENT INCLUDES A PRESENTATION OF CASH FLOWS THAT EXCLUDES THE
EFFECT OF GLOBAL FINANCING RECEIVABLES FROM NET CASH FROM OPERATIONS.
FOR A FINANCING BUSINESS, INCREASING RECEIVABLES IS THE BASIS FOR
GROWTH. RECEIVABLES ARE VIEWED AS AN INVESTMENT AND AN
INCOME-PRODUCING ASSET. THEREFORE, MANAGEMENT PRESENTS THOSE FINANCING
RECEIVABLES AS AN INVESTING ACTIVITY. RECONCILIATION TO NET CASH FROM
OPERATIONS IS PROVIDED HEREIN.
-S6-
RECONCILIATION TO NET CASH
FROM OPERATIONS
--------------------------
($B) 1Q03 YR/YR 2Q03 YR/YR 3Q03 YR/YR
---- ----- ---- ----- ---- -----
NET CASH FROM OPERATIONS (0.3) (0.7) 3.0 0.7 2.9 0.6
(CONT. OPS.), EXCL GF REC
GF ACCOUNTS RECEIVABLE 2.5 0.2 0.8 (0.1) 0.9 (0.3)
--- --- --- ---- --- ----
NET CASH FROM OPERATIONS 2.2 (0.5) 3.7 0.6 3.8 0.3
(CONT. OPS.)
MAY NOT ADD DUE TO ROUNDING
-S7-
RECONCILIATION FOR COMPARATIVE TRENDS
-------------------------------------
($B) B/(W) B/(W)
CONTINUING OPS 2Q02 2Q02 2Q02 YR/YR YR/YR
AS RPTD CHARGES W/O CHGS 2Q03 AS RPTD W/O CHGS
------- ------- -------- ---- ------- --------
REVENUE 19.7 19.7 21.6 10% 10%
SG&A 5.3 1.1* 4.1 4.5 16% (8%)
OTHER (INCOME) & EXPENSE 0.4 0.5 (0.1) -- 99% NM
TOTAL EXPENSE & OTHER INCOME 6.7 1.6* 5.0 5.5 17% (10%)
E/R% 34% 26% 26% 8 PTS --
PTI 0.6 (1.6)* 2.2 2.5 314% 11%
PTI% 3.0% 11.3% 11.4% 8 PTS --
TAX RATE 25.3% 29.9% 30.0% (4.7 PTS) --
INC. FROM CONT. 0.4 (1.1)* 1.6 1.7 288% 11%
OPS
SHARES (DILUTED) (M) 1730.4 1730.4 1763.7 (33) (33)
EPS $0.25 $0.89 $0.98 $0.73 $0.09
* EXCLUDES INCREMENTAL CHARGE TO SG&A FOR AVERAGE RESOURCE
RESTRUCTURING.
NM = NOT MEANINGFUL
MAY NOT ADD DUE TO ROUNDING